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Akshay Bonala
Functional Consultant
Hyderabad,TS
Summary
As an Functional Consultant with over 4 years of Experience, I have worked with clients across Chemicals and Healthcare sector supporting their business processes with SAP Ariba Cloud solutions. My roles made it feasible in meeting customer needs, resolving customer reported issues, understanding and consulting on clients business needs. I'm very passionate and self-motivating person taking up volunteering activities, coordinating roles whenever there is an opportunity.
Overview
3
3
Languages
4
4
years of post-secondary education
4
4
years of professional experience
Work History
Senior Associate Consultant
Infosys Limited
Hyderabad, TS
03.2019 - Current
- Providing L2 AMS support to clients on SAP Ariba On-Demand Solutions.
- Leading a team of 4 members as an offshore lead.
- Interacting with team and clients to deliver support adhered to KPIs, new project requirements and workflows.
- Monitoring and frequently reporting on project status to clients and verifying project to meet client requirements and quality standards.
- Maintained up-to-date knowledge of product updates and recommended client on new features.
- Trained new team members regarding project support, client operations, quality standards.
- Planning and coordinating project events for festivals, team outings team building.
- Participating in organization's CSR initiatives.
Associate Consultant
Wipro Technologies
Bangalore, KA
06.2016 - 02.2019
- Provided L2 support to client on SAP SRM and SAP Ariba solutions.
- Provided solutions for user problems within the KPIs.
- Evaluated and contributed for the improvement of the processes in tool for smooth workflows.
- Worked on document preparations for Issue resolutions and tool migrations.
- Delivered high level support to each customer during rollouts and Hyper-care periods, upholding company's commitment to service.
- Contributed in company's internal projects on employee development and CSR projects.
- Planned and coordinated the project events for festivals and team building.
Education
Bachelor of Technology - Mechanical Engineering
K L University
07.2012 - 05.2016
Skills
Communication Skills
Presentation Skills
People Management
Consulting
SAP Ariba
Ability to be flexible
MS Tools
Accomplishments
- Excellent Execution Award for Problem management, Kaizen activities and Automation.
- Bhumi Earth Award for Volunteering.
- Won Presentation competitions during under graduation.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Social work Volunteering
Timeline
Senior Associate Consultant
Infosys Limited
03.2019 - Current
Associate Consultant
Wipro Technologies
06.2016 - 02.2019
Bachelor of Technology - Mechanical Engineering
K L University
07.2012 - 05.2016