Summary
Overview
Work History
Education
Skills
Additional Information
Hobbies and Interests
Other Achievements
Personal Information
Accomplishments
Timeline
Generic
Akshay Dhamankar

Akshay Dhamankar

Mumbai

Summary

Having successfully completed a BBA + MBA integrated program, then going ahead to completing a masters in Hospitality and tourism management with Coventry University in London, England, I have first-hand training in the form of education and credible competence to join a company at a decision-making position, with varied departments as I naturally demonstrate leadership qualities and exhibit accountability and competence of the highest order. I am certain, I will be a key asset to any organization that I join. I have always been passionate about customer experience be it in Edtech sales or the tourism and hospitality industry and hence I wish to pursue a career in these fields as it will provide me happiness and a sense of job satisfaction. I am competent to join an organization, for departments that involve sales majorly, operations, supply chain, elevating customer experience being a point of key emphasis, and marketing-based jobs due to my exposure to a dynamic array of educational and work-related avenues.

Overview

8
8
years of professional experience

Work History

Assistant manager, Sales, MICE

Veena World
11.2024 - 04.2025
  • M.I.C.E division of Veena World, involved in curating and planning of Meetings, Incentive trips, Conferences and Events of all sorts and scale for organizations and their partners.
  • I was responsible for bringing in new organizations to experience services of Veena world, understanding their requirements, liaising with various stake holders like Airlines, contracting teams, DMC's (destination management company's), hotels, operation teams, visa teams to name a few.
  • It is my responsibility to execute the task with finesse and perfection by understanding the requirement and providing a solution.
  • I am proud to be associated with a brand like Veena World which gives me the freedom and confidence to undertake any such task of any magnitude seamlessly.

Deputy Manager- Sales

FCM Travel Solutions
07.2023 - 09.2024
  • M.I.C.E division of FCM travel solutions, involved in curating and planning of Meetings, Incentive trips, Conferences and Events of all sorts and scale for organizations and their partners.
  • I was responsible for bringing in new organizations to experience services of FCM Travel Solutions, understanding their requirements, liaising with various stake holders like Airlines, contracting teams, DMC's (destination management company's), hotels, operation teams, visa teams to name a few.
  • It is my responsibility to execute the task with finesse and perfection by understanding the requirement and providing a solution.
  • I am proud to be associated with a brand like FCM travel solutions which gives me the freedom and confidence to undertake any such task of any magnitude seamlessly.

Program advisor (B2C Sales profile)

Times Pro (Times of India Group)
09.2022 - 05.2023
  • Advising in a consultative capacity about various IIM courses to Working professionals.
  • Liaising with IIM faculty about successful enrollment procedures of the consulted clients.

Sales Specialist

Toothsi
03.2021 - 06.2022
  • Joined Toothsi, to take up a challenge, in B to C sales as, I was down and tending to a critically ailing family member and was looking to take up a job very in close proximity of my house.
  • Instead of only tending to the family member took up this gig to keep sharpening my sales blade skill.
  • Was responsible for dental aligner’s sales and onboarding of clients to start their aligner treatments with Toothsi.
  • Left the job even after I was a good performer as the ailing family member is back to good health and was now looking for a step up, a dynamic job profile and an organization with a good work culture.

Resort Head and Operations Manager

Mbalageti Serengeti Luxury Safari Resort Tanzania
10.2021 - 12.2021
  • Heading and running entire operations of a Luxury 5-star Safari Resort in the middle of Serengeti National Park in Tanzania.
  • Heading a team of Resort staff and looking after smooth operations of the entire property, singlehandedly.
  • Heading and running entire operations of a Luxury Safari Resort in the middle of Serengeti National Park in Tanzania.
  • Heading and leading a team of 25 resort staff and looking after smooth operations of the entire property, singlehandedly.

Reservations Sales Specialist

NZONE Skydive Queenstown
12.2019 - 07.2020
  • Customer reservations.
  • Safety briefings.
  • Cross selling other adventure tourism activities around Queenstown.
  • Looking after smooth functioning of the entire event for the customers.
  • Was a top cross sales performer for a reasonable amount of time (evidence can be provided as a pdf on request).

Tour Manager (MICE and GIT)

Thomas Cook India Ltd
12.2017 - 09.2018
  • Tour manager accompanying GIT passengers travelling to Europe.
  • Worked as a tour manager for Meetings, incentives, conferences and events (M.I.C.E).

Management Trainee - Sales and Strategies

FCM Travel Solutions
11.2016 - 10.2017
  • Worked in the operations department, answering customer queries and preparing their Visas for foreign travel outside India.
  • Attended sales calls for the acquisition of new M.I.C.E opportunities for the organization.
  • Tour manager for M.I.C.E tours outside India and domestically.

Education

Diploma - Adventure Tourism Management

Queenstown Resort College
Queenstown
01.2021

MSc - International Hospitality and Tourism Management

Coventry University
London, England
01.2016

Bachelors in Business administration integrated with Masters in Business Administration -

01.2014

10+2 -

M.L Dahanukar college of commerce
01.2011

Completed my 10th -

Parle Tilak Vidyalaya English Medium School
01.2009

Skills

  • Microsoft Office
  • Event planning
  • Sales strategy
  • Budget management
  • Customer relationship management
  • Time management
  • Effective communication
  • Customer relationship management (CRM)
  • Excellent communication
  • Adaptability and flexibility

Additional Information

All transcripts and other documents can be provided at a short notice when asked for.

Hobbies and Interests

  • Travelling
  • Trying various cuisines from around the world
  • Playing and watching football
  • Theatre and acting and singing
  • Playing table tennis
  • Communicating with new people from varied backgrounds

Other Achievements

English, Hindi, Marathi, Comprehensive First Aid Cert, Workplace First Aid, 2019, TEFL certificate to teach English as a foreign language, 2016, Harleys Ltd, Nairobi, Kenya, 2012, Travelled to 30 countries.

Personal Information

Age: 32

Accomplishments

  • Workplace first aid training certificate from Queenstwon resort college, New Zealand
  • English teacher in Combodia with TEFL
  • Travelled to 32 countries for work and leisure

Timeline

Assistant manager, Sales, MICE

Veena World
11.2024 - 04.2025

Deputy Manager- Sales

FCM Travel Solutions
07.2023 - 09.2024

Program advisor (B2C Sales profile)

Times Pro (Times of India Group)
09.2022 - 05.2023

Resort Head and Operations Manager

Mbalageti Serengeti Luxury Safari Resort Tanzania
10.2021 - 12.2021

Sales Specialist

Toothsi
03.2021 - 06.2022

Reservations Sales Specialist

NZONE Skydive Queenstown
12.2019 - 07.2020

Tour Manager (MICE and GIT)

Thomas Cook India Ltd
12.2017 - 09.2018

Management Trainee - Sales and Strategies

FCM Travel Solutions
11.2016 - 10.2017

Diploma - Adventure Tourism Management

Queenstown Resort College

MSc - International Hospitality and Tourism Management

Coventry University

Bachelors in Business administration integrated with Masters in Business Administration -

10+2 -

M.L Dahanukar college of commerce

Completed my 10th -

Parle Tilak Vidyalaya English Medium School
Akshay Dhamankar