Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Akshay Grover

Akshay Grover

Gurgaon

Summary

Dedicated professional with a proven record of maintaining strong relationships with suppliers and partners for accurate data generation. Proficient in CRM management, market research, and creative lead generation, driving revenue growth. Skilled in Project Management Software for efficient collaboration.

Overview

7
7
years of professional experience

Work History

Associate Master Data Analyst

Dunnhumby
Gurgaon
10.2023 - Current
  • Performed regular audits of the master data to ensure accuracy.
  • Collaborated with stakeholders to define business requirements for master data management projects.
  • Designed, implemented and maintained a comprehensive system for managing master data across multiple systems.
  • Conducted impact analysis on proposed changes to the master data structure and schema prior to implementation.
  • Identified areas of improvement in existing processes related to managing master data.
  • Prepared detailed reports summarizing findings from various analyses of the company's master data.
  • Maintained an up-to-date inventory of all existing databases containing pertinent information about customers, suppliers, products.
  • Monitored daily operations related to the collection, storage, manipulation and utilization of all types of enterprise-wide master data.

Courier Partners

Wolt Logistics Deutschland GmbH
Berlin
12.2020 - 10.2023
  • Successfully collaborated with diverse suppliers and courier partners to collect and consolidate essential details necessary for generating accurate master data.
  • Established standardized templates and guidelines for supplier submissions, ensuring consistent and high-quality data collection across multiple suppliers.
  • Successfully initiated and managed the onboarding process for new courier partners, ensuring seamless integration into the company's delivery network.
  • Fostered strong working relationships with suppliers through regular communication, ensuring a continuous flow of accurate information for ongoing master data maintenance.

Business Development

Ionic Digital Labs
Gurgaon
05.2018 - 06.2019
  • Proficiently utilised CRM software (Salesforce, HubSpot) to manage and maintain customer interactions, resulting in improved client relationships and enhanced communication channels
  • Conducted market research to identify new customer segments and develop strategies to target them
  • Generating leads through online portals, social networking, direct leads, client calls, chats, bulk mailing, and SMS
  • Identified and targeted potential clients and drove new business opportunities, resulting in a 10% increase in annual revenue
  • Contributed to the development of CRM best practices and data management standards, ensuring consistent and accurate usage of the software across the team.

Business Development

Appinventive Technologies
Noida
01.2018 - 05.2018
  • Utilised Project Management Software (Jira) to plan, track, and execute projects, ensuring seamless collaboration among cross-functional teams
  • Actively engaged in post-sale relationship management, ensuring client satisfaction and identifying upsell opportunities
  • Skilfully managed appointment scheduling, both virtually and in-person, effectively coordinating with potential clients
  • Successfully initiated and cultivated sales opportunities, consistently fostering and nurturing business relationships
  • Conducted in-depth market research to identify target markets, refine messaging, and tailor telesales campaigns.

Education

MBA in General Management -

SRH Hochschule Berlin
04.2022

B. Tech in Information Technology -

GLA University, Mathura, India
06.2017

Skills

  • MDM - Salesforce and Jira
  • Supplier Relationship Management
  • Leads Generations
  • Cross Functional Collaboration
  • Problem Solving
  • MS Excel and MS PowerPoint
  • Advanced Excel
  • Data Validation

Languages

  • English, Fluent
  • Hindi, Native
  • German, A2

Timeline

Associate Master Data Analyst

Dunnhumby
10.2023 - Current

Courier Partners

Wolt Logistics Deutschland GmbH
12.2020 - 10.2023

Business Development

Ionic Digital Labs
05.2018 - 06.2019

Business Development

Appinventive Technologies
01.2018 - 05.2018

MBA in General Management -

SRH Hochschule Berlin

B. Tech in Information Technology -

GLA University, Mathura, India

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Akshay Grover