Enthusiastic Admin & Operations Executive with good grasp of financial, customer service and administrative requirements. Friendly and motivated team player with professional demeanor and superior attention to detail.
Hi, I’m
Akshay Jangid
O2C
Jodhpur
Summary
Overview
7
years of professional experience
3
Languages
Work History
Reliablesoft Technologies Pvt.Ltd.
SENIOR EXECUTIVE- ADMIN & OPERATIONS
12.2021 - Current
Job overview
- Managed the regular inspections and quality control of company products, ensuring excellent working order and perfect design
- Ensured company met financial, operation and timeframe goals by monitoring and analysing KPI data and sales figures
- Delivered high level of service to customers in effort to build upon future relationships
- Provided friendly, attentive service by promptly responding to customer enquiries and processing order requests
- Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction
- Monitored and controlled office inventory, ensuring adequate supply levels, timely product ordering and efficient management of company resources
- Answered incoming phone calls and sorted, distributed and sent mail correspondence
- Coordinated company events and key client meetings.
LSSIIT Institute
COMPUTER OPERATOR AND SYSTEM ADMIN
07.2017 - 12.2021
Job overview
- Improved devices' performance by updating computers with patches or new applications
- Provided excellent client service by addressing and resolving user requests and problems
- Created and maintained company records and used software to review and monitor data.
Education
Government ITIJodhpur, RJ
Computer Networking & Hardware ITI
University Overview
Ranker Academic Achievement Award
Jai Narayan Vyas UniversityJodhpur, India
Bachelor of Commerce
University Overview
Bal shikshan Mandir English Medium SchoolPune, India
Certificate of Higher Education
University Overview
Skills
Accurate administrative skillsOxygen and iron administrationSenior Estate AgentMicrosoft OfficeMultitasking and prioritizationDeadline-orientedQuick learner
Attention to Detail
Order Execution
CRM Software
Customer Service
Timeline
SENIOR EXECUTIVE- ADMIN & OPERATIONS
Reliablesoft Technologies Pvt.Ltd.
12.2021 - Current
COMPUTER OPERATOR AND SYSTEM ADMIN
LSSIIT Institute
07.2017 - 12.2021
Government ITI
Computer Networking & Hardware ITI
01.2022
Jai Narayan Vyas University
Bachelor of Commerce
01.2020
Bal shikshan Mandir English Medium School
Certificate of Higher Education
01.2017