Akshay K
Lead Associate In Healthcare
Bengaluru
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detailed- oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Lead Associate
Voya India
06.2020 - Current
- Enrolling employees, spouse and dependent to the group in MAX
- Coordinating with clients and brokers to fetch the details to process the applications
- Providing clarification to the team on processing an applications
- Worked with colleagues to create prototypes for designs and training materials
- Initiated timely response to emails, voicemails, and written correspondence
- Assisted with new hire processing and existing training programs
- Coordinated weekly meetings for internal and external groups
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications
- Volunteered to help with special projects
- Completed daily logs for management review.
Process analyst
Gallagher Service Centre LLP
12.2018 - 06.2020
- Complete Commercial Policy processing in the application EPIC (Ex: Adding vehicles and coverages, Property Locations and subjects, Hazards in GL, Underlying information in Umbrella)
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements
- Generated quotes and proposals for clients to match individual needs.
- Produced documentation outlining process improvement solutions.
- Gathered documentation and created reports on assessed information.
Claim Processor
Hinduja Global Solutions Ltd
07.2017 - 09.2018
- Claim processing
- Sending clarification to the client
- Assigning claims to the team
- Utilized excellent analytical and problem-solving skills to quickly and accurately assess insurance claims
- Developed and implemented quality assurance processes to check accuracy of claims processing.
Education
Bachelor of Commerce -
Alva's Degree College Moodbidri
Moodbidri 06.2011 - 05.2014
PUC -
BGS PU College
Balehonnur 01.2009 - 04.2011
SSLC -
BGS School
Balehonnur 01.2009 - 05.2009
Skills
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Certification
Certified on LOMA 281 and 291
Timeline
Lead Associate
Voya India
06.2020 - Current
Process analyst
Gallagher Service Centre LLP
12.2018 - 06.2020
Claim Processor
Hinduja Global Solutions Ltd
07.2017 - 09.2018
Bachelor of Commerce -
Alva's Degree College Moodbidri
06.2011 - 05.2014
PUC -
BGS PU College
01.2009 - 04.2011
SSLC -
BGS School
01.2009 - 05.2009
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