Product & Marketing Manager with 8+ years of experience developing and executing successful go-to-market plans, lifecycle marketing management, segmentation, and strategy for various products and services, with ability to drive continuous growth through it.
Overview
10
10
years of professional experience
8
8
Years of post-graduate education
Work History
Product Marketing Specialist
Collective Artists Network - Under 25
Bengaluru, Karnataka
06.2024 - 05.2025
Developed and executed comprehensive product marketing strategies in collaboration with product and marketing team, aligning messaging with business goals and target audience.
Led the creation and implementation of successful Go-to-Market (GTM) strategies, driving all features' adoption to 100% in 1 week for the app feature releases.
Ideated, Defined and Created the entire CLM (Customer Lifecycle Management) model for the brand.
Led the development of user adoption and onboarding campaigns, driving sign-ups by 50%.
Created onboarding resources and materials, including statics, videos, and text collaterals, ensuring seamless user navigation and maximizing platform engagement for new users.
Implemented retention and engagement strategies, utilizing personalized communication to improve M1 retention to 40% and M2 retention to 30%.
Identified key value propositions and differentiation points, crafting targeted messaging and positioning strategies to effectively communicate app benefits to users, creators and brands.
Monitored user feedback and platform behavior, identifying actionable insights to optimize the user experience and improving NPS from 6 to 9 (out of 10).
Collaborated with cross-functional teams including design, content, and UI (product) to develop visually appealing and informative materials that effectively communicated the brand message.
Product Marketing Manager
Gameskraft Technologies Pvt Ltd.
06.2021 - 06.2024
Planned and executed two new products' external launch and release while managing cross-functional implementation of pre and post launch plan.
Created and improved the Referral module for all three apps with product level changes, to make it more visible and accessible on app, contributing to improved referral conversion by 10%.
Conducted comprehensive analysis of acquisition and retention strategies, leveraging acquisition channel research and feedback to lead data-driven decisions and optimizations.
Spearheaded the scope of usage and successful integration of third-party CLM tools like CleverTap and Mixpanel.
Managing multiple game categories across different apps including Rummy, Poker, Ludo, Fantasy.
Launched new products successfully by collaborating with cross-functional teams on go-to-market strategies.
Planned, Implemented, Optimised, and Improved user journey through automation of all stages of Customer Lifecycle.
Developed and executed strategies to identify opportunities for improving key revenue metrics like improving - Install to Registration by 15%, Registration to Add Cash by approx 40%.
Collaborating with the Content and Creative team to get the best content and track conversion rate of the same for further improvement.
Collaborated with cross-functional teams on paid ads, SEO, affiliates, Social Media, Influencer, to increase lead generation.
Reduced customer churn by implementing targeted retention programs based on customer feedback analysis.
Product & Growth Manager
Paytm
10.2020 - 05.2021
Monitoring and improving Product Funnels for other teams to analyse and action for multi-stage conversion including ‘Install to Signup to Deposit’.
Deriving insights through analytics on acquisition numbers via Appsflyer, for acquisition team to leverage channels effectively.
Working with Fantasy team on reactivation and retention campaigns by effective segmentation of user base via multiple factors including activity, conversions, and churn score.
Actively monitoring and improving user acquisition, engagement, and retention, while tracking revenue with the team towards a goal of positive contribution margin..
Spearheaded data-driven decision making, integrating analytics and engagement tools like CleverTap into daily operations for real-time insights.
Customer Success Manager
CleverTap
04.2019 - 09.2020
Owning overall Customer Success for up to 30 Enterprise accounts across multiple industries.
Enabling complete product adoption for the accounts as per the business requirement.
Training all the account stakeholders on product features, capabilities, and enhancements for business use cases.
Planned & executed give technology confluences, and meetups.
Conducting quarterly business reviews for all the customers to help them track business growth with CleverTap analytics and insights tools.
Worked on multiple clients increase business with an average of M-o-M 15% growth.
Converted 30% of the clients into larger accounts through product upsell and value improvement.
Increased the account size of up to 4 accounts by 4x taking them above $200,000.
Achieved 98% customer retention for all the accounts managed.
Streamlined customer onboarding process for accelerated product adoption and increased retention rates.
Championed innovative solutions that empowered customers to optimize their use of the product or service effectively.
Product & Marketing Executive
EVEREADY
03.2017 - 04.2019
Worked on new product development and existing product range management.
Analysing the product market response, projecting sales estimates, addition of new territories, providing support to business team in product availability.
Planning and executing countrywide BTL activities for new product launches, increasing Brand Visibility using Outdoor displays, in-shop branding and POP display material.
Working with Creative Agencies to plan, initiate and create Marketing Communication deliverables, including the ATL, BTL communication and packaging of all the products.
Developed strategic partnerships for co-marketing opportunities, resulting in improved brand awareness and customer reach.
Software Engineer
Giesecke+Devrient
09.2012 - 09.2014
Coordinated and worked with Global counterparts to ensure smooth integration of source code and Java applications projects in multiple languages, such as C, C++ and JAVA.
Conducted thorough code reviews to identify potential areas for improvement, ultimately enhancing code quality across all projects handled by the team.
Established efficient communication channels within the team, leading to better collaboration among members during project development phases.
Education
MBA - Marketing
Institute of Management Technology
Nagpur, India
05.2015 - 05.2017
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
Sinhgad College of Engineering
Pune, India
05.2007 - 03.2011
Skills
Value Propositions
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Marketing Tools
CleverTap - Expert
Moengage - Expert
Mixpanel - Expert
Appsflyer - Intermediate
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Product Marketing Specialist
Collective Artists Network - Under 25
06.2024 - 05.2025
Product Marketing Manager
Gameskraft Technologies Pvt Ltd.
06.2021 - 06.2024
Product & Growth Manager
Paytm
10.2020 - 05.2021
Customer Success Manager
CleverTap
04.2019 - 09.2020
Product & Marketing Executive
EVEREADY
03.2017 - 04.2019
MBA - Marketing
Institute of Management Technology
05.2015 - 05.2017
Software Engineer
Giesecke+Devrient
09.2012 - 09.2014
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
Lead SERVICE ANALYST - RESILIENCY MANAGER at Societe Generale Global Solutions Center Pvt Ltd, Bangalore | Bangalore, INDIALead SERVICE ANALYST - RESILIENCY MANAGER at Societe Generale Global Solutions Center Pvt Ltd, Bangalore | Bangalore, INDIA