Akshay Kashyap

Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.

• Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.

• Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed SLA.

• Handling Commercial Inventory of different contract.

• Dealing with different project and different demands of the client and close the request as per SLA (Service level agreement).

Reporting And Analysis –

• Created dashboards and analysis templates using Tableau to deliver complete business reports

• Produced and presented more than 20 reports to the client in more than six months.

• Presented effective business reports to the client in every Monthly business review so that they will be able to understand the total active and cease inventory.

• Quarterly analysis of inventory levels based on business criteria and provide feedback to management on entitlement adjustments.

• Created Dashboard for the cost involved in the project so that they can understand what amount is getting charged on the devices.

• Handled customer issues with confidence, using complex problem solving to provide effective resolution.

• Delegated tasks to administrative support staff to organize and improve office efficiency.
• Coordinated cross-functional teams to resolve complex technical issues, resulting in quicker ticket resolution.
• Developed internal requirements and standards to minimize regulatory risks and liability across programs.
• Briefed customers regarding warranty protections, potential cost savings and benefits of trading in versus fixing cars to guide decision-making.

• Assisted customers with technical support inquiries.
• Provided technical support to production personnel.
• Provided product and technical support to customers.
• Aided ongoing investigations and provided technical support.