Piantings
Akshay Khavnekar
Cyber Security Analyst / Service Assurance L1
Thane,MH
Summary
To obtain a challenging position in Cyber-Security domain that encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Service Assurance L1
Uniserved - Enterprise Crowdsourcing/ TTSL
09.2024 - Current
- I have work on the Fortigate Firewall and Spaed device. There monitoring the SDWAN links.Basic troubleshooting and resolve the problems customer problem like VPN tunnels and customer requirements.
- We checking ticket alert mechanism through Email and resolve the issues.
- Ensure there not any issue on links or not,also spade device checking Wi-Fi working properly or not.
- Collaborated with various departments to provide uninterrupted service for customers facing technical issues.
- Reduced average call duration time by efficiently guiding customers through troubleshooting steps using clear explanations and expert knowledge.
- Conducted regular reviews of service assurance processes, identifying areas for improvement and implementing necessary changes.
- Maintained up-to-date knowledge of industry trends and developments, applying this expertise to ensure the company''s services remained competitive in the market.
- Identified potential areas of improvement within the service assurance process, contributing to cost-saving measures and increased efficiency.
Cyber Security Intern
Purplesynapz
03.2024 - 09.2024
- Networking Fundamentals-Strong understanding of networking protocols, switches, router and server configurations using Cisco Packet Tracer
- Deep Packet Analysis-Utilized Wireshark for Deep Packet Inspection (DPI) to capturing a packet using more enhanced network security
- Palo-Alto Firewall- Installation and Imported of Standalone Firewall, Good Understanding end-to-end Firewall Architecture
- Creating network objects to configure policies, Blocking certain domains and application through Application and URL Filtering, Log analysis of firewall
- Splunk SIEM- Onboarding logs from firewall and endpoint devices, Log Normalization of raw logs, Creation of correlation rules to detect attacks like brute force Generate incidents when such events occur
- Windows Security-Proficient in the creation of Group Policy Objects (GPO), security hardening, and Kerberos authentication
- Linux Security-Skilled in Linux commands for user management, directory and file permissions, and security hardening
- Threat Hunting- fair knowledge of threat hunting using Wireshark for deep packet inspection
- Understanding of the cyber kill chain, MITRE ATT&CK framework, and OWASP Top 10
- STRENGTHS
- Team Collaboration
- Analytical Thinker
- Time Management
- Quick Learner
Education
B.Sc. - Computer Science
UNIVERSITY OF MUMBAI, V K Krishna Menon College
Mumbai, Maharashtra 06.2017 - 10.2020
12th - undefined
B E S JR. COLLEGE OF COM.& SCI. BHANDUP (E)
06.2015 - 03.2017
10th - undefined
Shreenagar vidya mandir
Skills
Network Fundamentals
Interests
Timeline
Service Assurance L1
Uniserved - Enterprise Crowdsourcing/ TTSL
09.2024 - Current
Cyber Security Intern
Purplesynapz
03.2024 - 09.2024
B.Sc. - Computer Science
UNIVERSITY OF MUMBAI, V K Krishna Menon College
06.2017 - 10.2020
12th - undefined
B E S JR. COLLEGE OF COM.& SCI. BHANDUP (E)
06.2015 - 03.2017
10th - undefined
Shreenagar vidya mandir
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