To work in learning and challenging environment, utilizing my skill and knowledge to be the best of my abilities and contribute positively to my personal growth as well as growth of the organization.
Overview
9
9
years of professional experience
Work History
SRPM Lead
Flutter Entertainment
Hyderabad
11.2024 - Current
Managing the SRPM team – this will include recruiting and onboarding new team members, developing capabilities across the team, allocating and prioritizing work to team members, performance management
Managing/Validating the segmentation of suppliers by the team in Hyderabad, informing Flutter’s SRPM central function of any critical suppliers and enabling the ongoing monitoring of risk and performance management of all suppliers, in line with their segmentation result
Aligning on priorities and objectives for the team – including KPIs and Service Levels - with the Group Lead, to ensure that their needs are met by the team
Ensuring that the team members are equipped to deliver on their objectives – identifying gaps and opportunities for improvement e.g. system requirements and enhancements, quality of SRPM outputs, quality of interactions with Group and Divisional Business Owners and Procurement teams
Ensuring team provides sufficient support to Business Users in relation to risk, performance and ESG data
Responsible for architecting the TPRM framework in COUPA, aligning it with organizational risk governance standards
Manager- Case Advisor - Third Party Risk Management
HSBC
Hyderabad
06.2021 - 11.2024
Managing a team of 6, which include developing capabilities across the team, allocating and prioritizing work to team members
Be the single point of contact for the IT and HR TPEMs, building a strong collaborative relationship
Build an understanding of the engagement, the service and the risks associated with engagement categories
Proactively managed the end-to-end engagement with the TPEM, ensuring that actions are completed in a timely manner, Performed validation of engagements to ensure that it has been correctly classified and following the correct TPM process, remediation of data issues and perform Data Quality Review
Support the TPEMs to collaboratively complete IRQ (Inherent Risk Questionnaire) and completion of agreed control tasks/ Risk Assessments on behalf of the TPEM
Perform independent Quality Check of the IRQ if completed separately by TPEM, ensuring that it has been completed to required standards. Support the TPEM with periodic updates to the IRQ if triggered
Inform the vendors to close the gaps if there are any found in Residual Risk Questionnaire
Working with Stakeholders to communicate the feedback and provide clear guidance on how to remediate
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Operational Risk Consultant Third Party Operational Risk Management
Wells Fargo
Chennai
04.2019 - 06.2021
Worked on Third Party Management Life-Cycle (Pre-Contracting and Post-Contracting) which includes creating the candidate profile in TRIMS, Performing Due-Diligence and Termination of the vendor.
On-boarding the vendors by performing Inherent Risk and Residual Risk analysis which will involve assessing and evaluating Information Security and Technology Risk (Cyber Risk), Financial Crime Risk, Financial Stability Risk, Compliance risk, Operational Risk, Strategic Risk, Business Continuity Risk, Consumer and Conduct Risk and Reputational Risk as First Line of defense.
Periodic monitoring (Recertification) of third party services according to the risk profile to ensure work performance and quality of the services are met according to the scope of work without any deviation.
Terminating the vendors (Engagements) if services are no longer utilized, deviation on contract terms, Quality and performance criteria not met or the process moved in-house.
Senior Process Executive- Google Ads
Cognizant
Hyderabad
09.2018 - 04.2019
Create and execute Google Ad campaigns designed to drive leads and acquire new customers.
Analyze keyword and ad performance/trends, make recommendations to improve ranking, with a focus on customer acquisition, and retention
Provide onsite SEO on WordPress platform.
Lead and work cooperatively on keyword optimization/bidding, ads.
Compile weekly reports and data to drive account insights and strategy
Process Associate- Unilever - Third Party Risk Management
Genpact
Hyderabad
04.2016 - 08.2018
I have been part of Vendor risk assessment supporting suppliers and Procurement Managers of Unilever used to solve the queries pertaining to issues during Responsible sourcing policy questionnaire.
Dealing with Third Parties (Suppliers) and perform the Ongoing Monitoring assessment for different relationship of the various suppliers
Involved in verification of supplier contract in compliance with terms and condition mentioned in the agreement with the appropriate proofs provided by the supplier
Managing audit house on the audit status of all suppliers including audit bookings, audit reports and more against the SLA and KPIs.
Ensure that risk is controlled and mitigated way ahead by verifying all the documents, and escalation to be followed if the outcome does not matches the timeframe and all the deliverable criteria.
Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
Communicated effectively with colleagues and supervisors to resolve issues promptly and accurately.
Education
MBA - Supply Chain Management
ISBM
Hyderabad
08.2018
Bachelor of Commerce -
Haindavi Degree College
Hyderabad
03.2016
Intermediate -
Narayana Junior College
Hyderabad
04.2011
Secondary School Certificate (SSC) -
Bhashyam High School
Hyderabad
04.2009
Skills
Positive attitude
Dedication towards work
Relationship management skills
Ability to build partnerships
Business Process Improvement
Training
Certified ISO 27001-2013 Lead Auditor
Have knowledge on SDLC
Have attended session on Cloud Security such as SAAS, PAAS and IAAS
Accomplishments
Received various appreciations from stakeholders and Line of businesses.
Rewarded with a Spot Awards for showing maturity and persistent performance quickly after coming on board and effective co-ordination.
2 Bronze awards for performing best in process.
Disclaimer
I hereby declare that the information given above is true to the best of my knowledge.
Timeline
SRPM Lead
Flutter Entertainment
11.2024 - Current
Manager- Case Advisor - Third Party Risk Management
HSBC
06.2021 - 11.2024
Operational Risk Consultant Third Party Operational Risk Management
Wells Fargo
04.2019 - 06.2021
Senior Process Executive- Google Ads
Cognizant
09.2018 - 04.2019
Process Associate- Unilever - Third Party Risk Management
Enhanced & Customer Due Diligence Team Lead at Flutter Entertainment (PokerStars)Enhanced & Customer Due Diligence Team Lead at Flutter Entertainment (PokerStars)