Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
4
4
years of post-secondary education
Work History
IT Support Engineer
Pratham Infotech
Bangalore
10.2021 - 12.2021
Provided Tier 1 IT support to non-technical internal users through desk side support services.
Configured hardware and granted system permissions to new employees.
Assisted customers in identifying issues and explained solutions to restore service and functionality.
Assisted with updating technical support best practices for use by team.
Documented support interactions for future reference.