Always have an Positive and analytical approach
Akshay Kumar
Quality Assurance
Gurgaon
Summary
Result-oriented professional, targeting senior level assignments in Lean Manufacturing units and Corporate Office , QMS Operations as IATF-16949, Quality Assurance, Supplier Quality Assurance& Inspections with an organization of repute, preferably in the Automobile/Auto Ancillary industry PROFILESUMMARY Methodical Quality Assurance Manager with superb problem-solving and analytical abilities. Keeps meticulous records and identify and troubleshoot problems. Specialties include operational improvements, program implementation and documentation. Precise Quality Assurance Manager proficient in all QA operations, policies and procedures. Experience hiring and developing individual team members. Committed to thoroughly assessing product quality and manufacturing processes to achieve excellent results and customer satisfaction.
Overview
17
17
years of professional experience
7
7
years of post-secondary education
Work History
Quality Assurance Manager
KML Seat -2
Gurgaon
07.2023 - Current
- Assured consistent quality of production by implementing and enforcing automated practice systems.
- Reported production malfunctions to managers and production supervisors.
- Monitored staff organization and suggested improvements to daily functionality.
- Inspected products and worker progress throughout production.
- Tracked quality issues with external customers, suppliers, and internal plant operations.
- Established and tracked quality department goals and objectives.
- Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
- Passionate about learning and committed to continual improvement.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Assistant Quality Assurance Manager
TRW Sun Steering Wheels Pvt Ltd
Gurgaon
09.2014 - 07.2023
- Quality (CQA & SQA), Responsibilities
- Responsible Quality activities on the shop floor; for customer support and training them on various aspects of working & quality tools
- Doing internal & Suppliers audits, controlling whole process on NC opening to closures
- Handling Quality Activities at ZF Global corporate level, discussing the Quality performance on weekly bases and Implementation of their actions at TSSW plant
- Leading the customer support team for handling various customer issues at customer end
- Submission of CAPA or 8D to customer after verifying the data shared in them
- Managing complete QA / QC activities including implementation of measures for controlling in-house rejections
- Working on parts’ accuracy; ensuring compliance of products developed in accordance with the guidelines provided by the customer at Supplier end
- Currently working on ZERO DEFECT project at Supplier and In-house end
- Coordination with All OEM’s for Tier-2 approval on systematic front for new business projects such as VSA & SQ mark certification
- Looking after the representation of plant activity at Global corporate level & implantation and synchronizing ZF Global standards
- Active member of CFT team of NPD which Initiates PPAP documentations for tier- 2
- Developing vendors for the products of MSIL ,KIN, Renault & Nissan, Daimler, JCB and Handling various Supplier quality issues of incoming BOP parts
- Controlling and minimizing in-house and Customer end PPM with solving Quality related issues
- Conducting and responsible for overall Quality related operations of Customer, Shop floor and Suppliers
- Responsible for conducting various up-gradation activities as per customer requirement
- Making of MRM data and regular monitoring of Plant Performance
- Regular basis Monitoring of lab reports for proper Functioning of quality system in shop floor
- Communicating with all customers& Suppliers (Domestic & Overseas) and visiting them for their various Quality issue
- Steered efforts for reducing quality problems, maintained PPM levels and conducted process / product audits / Supplier Audit on shop floor, according to guidelines & schedules for different product categories
- Responsible for the development / upgrading of New /Existing product Control plan along with identification of process /open’s Critical characteristic and control method to meet the product specification requirements
- Regularly monitoring Supplier Quality issues and supplier documentation such as PPAP, 8D & monitoring vender ranking of various Suppliers
- Active member for the new supplier quality assessment Audit and with their up-gradation activity
- Analysis of Warranty Return Steering wheel (Customer Return) & to find their Root causes & their counter actions
- Attained maximum customer satisfaction levels by closely interacting with potential clients, understanding their requirements and suggesting best possible solutions
- Developed and implemented various control plans to achieve quality production operations, eliminate process variations and use defect analysis / statistical tools to work out solutions
- Achievements
- Successfully playing team leader role for the quality improvement project for reducing the In-house PPM
- Implementation of 5 start manufacturing processes at manufacturing and systematic level
- A major role was done as Coordinator from Quality Team for the QY/KY steering wheel project (production of steering wheel for QY/KY KIN India) globally; the project involved supply of 06 variants of steering for the production
- Played a major role as Coordinator from Quality Team for the YL1/YBA steering wheel project (production of steering wheel for YL1, viz., Maruti Suzuki’s Ciaz) globally; the project involved supply of 14 variants of steering for the production of the cars at the global scale Achieved improvements in product quality
- Brought about increase in productivity
- Reducing waste of various process through VAVE approach
- Curbed rejection levels
- Implemented KAIZEN / POKA YOKE concepts for enhancing product quality
- Assured consistent quality of production by implementing and enforcing automated practice systems.
- Recorded, analyzed, and distributed statistical information.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Provided primary customer support to internal and external customers.
- Responded to customer requests for products, services, and company information.
Section Incharge
Kansal Industries
Gurgaon
05.2008 - 08.2014
- Manesar, Gurgaon as Section In-charge(Weld Shop Production-Quality)
- Responsibilities
- Managed weld shop operations including quality control, QMS implementation as per TS 16949, layout and panel checker reporting for WS Parts, defect control and generation of quality data for past 3 months to incorporate improvements
- Developed production plans, visited vendor locations for inspections & suggesting quality improvements, and coordinated for child part inspection in WS area
- Maintained records of special testing documents and inspection reports
- Conducted analysis of reasons behind high PPM levels, leading to defects in parts; resolved production & preventive maintenance issues for tools and machines
- Audited processes & products, using previous six months’ data; participated in cross-functional technical reviews and determined areas that needed focused audits
- Performed monthly reviews and formulated PPM reduction plans
- Determined areas of improvement & bottlenecks in the supplier process and supported implementation
- Coordinated with suppliers for discussing Periodic Cost Down and ECN & VAVE impact
- Conducted sub-assembly inspection on body quality, process audits & quality follow-ups in final assembly line, and prepared & implemented Defect Countermeasure Report
- Audited processes & products, using previous six months’ data; participated in cross-functional technical reviews and determined areas that needed focused audits
- Generated reports on deviations & non-conformance and collaborated with CFTs to reduce the same
- Performed tests and inspections for diverse processes and monitored compliance with quality standards; provided solutions to customer complaints on matters related to weld shop and took corrective / preventive actions
- Achievements
- Completed training on Japanese Production System by HIDA in 2014in Gurgaon place Effectuated new system which resulted in better quality product and reduced costs by 07%
- Incorporated new methods and design, which helped in curbing costs and quality issues
- Brought down rejection PPM from 1260 to 580 and achieved recurrence of defects to zero
- Achieved reduction of cost of poor Quality manufacturing costs by 07%through various measures.
Junior Executive
Jai Bharat Maruti Limited 1
Gurgaon
07.2006 - 04.2008
- Supervised manpower required in BOP area, prepared layout & panel checker report, and took measures for improving the accuracy of BOP components; addressed BOP-related issues in weld shop and maintained proper documentation
- Verified defect countermeasures at suppliers’ end
- Contributed as Member of Kaizen Task Force towards effective implementation of Kaizen in organization
- Proofread technical and creative outputs and deliverables for adherence to quality standards
- Implemented company policies, technical procedures and standards for preserving integrity and Quality standard of BOP, reports, and access.
- Conducted regular meetings with Suppliers to discuss issues, concerns and updates.
Education
BBA - Operations
Guru Jambeshwar University Hissar Haryana
Hissar 07.2017 - 10.2021
Diploma Mechanical Prodution - Mechanical Production
Govt. Polytechnic Nilokheri
Nilokheri Haryana 07.2003 - 06.2006
Skills
Over 17 years’ experience across Quality Assurance with Lean Six Sigma Black Belt Holder, Inspections, Customer Support and Supplier Management with reputed organizations in the Automobile & Auto Ancillary industries Currently associated with M/S TRW SUN STEERING WHEELS PVT LTD as ASST Manager Quality; quality management operations and achieving Defect free parts’ with handling Customer like MSIL, DAIMLER, RNAIPL & KIA support and Overseas & Domestic Supplier Quality Assurance
Rich experience in managing operations in the areas of Body Shop, Steering Wheels Unit, Injection Molding parts, Sheet Metal, Spot Welding Parts, Casting parts, Electric switches , sensors and Vehicle Assembly, including development of production plans, product/process audits, implementation of quality control & process improvement concepts and defect control Proficient in administering resources, curbing costs, coordinating for supplier inspections and supporting customers on warranty & product quality- related mattersHands-on experience in the establishment of weld shop for Kansal Industries, Manesar, Gurgaon Implemented Kaizen / Poke Yoke as well as took effective measures for curbing rejections at TRW Sun steering Wheels Pvt Ltd, Gurgaon Team-based approach coupled with strong communication, analytical and relationship management skills; capability to work amidst pressure situations and achieve deadlinesCOMPETENCYMATRIX ’ SCore LeadershipStrategic PlanningOperationsCustomer SupportDomestic and Overseas Supplier ManagementConducting and handling Customer and Supplier AuditsCorporate AffairsCoreTeam ManagementCost SavingMotivational SpeakerProcess EnrichmentOperational efficiencyPerformance evaluationBusiness Planning & ExcellencePro-Active approachData analysis
Accomplishments
- E - Ma i l : a ks ha y 3 00 1 kum a r@ g m ai l
- Com , P ho ne : +91- 9310504735/9990900045, Lean Six Sigma Black Belt
- APQP
- Failure Mode Effects &Analysis (FMEA)
- Product Part Approval Process
- Product and Process Analysis Sheet
- QMS
- 5S Implementation
- Seven QC Control & 5 Core Tools
- Zero Defect Methodology
- ISO TS & IATF-16949 Internal Auditor
- ITSKILLS
- MS Office Suite, Windows and Internet Applications
- SOFTSKILLS
- Motivator
- Collaborator
- Leader
- Motivational Proactive
- Speaker
- PERSONALDETAILS
- Date of Birth: 18th February, 1989
- Languages Known: Hindi and English
Additional Information
- Using Various Lean Six Sigma Tools (DIMAC Methodology). Responsible for driving and initiating Improvement activities in plant for Quality and Lean processing. Controlling and executing shop floor quality discipline. Planning, Conducting Internal Audits of QMS and Process & Product audits and their NC initiation with closures. Certified internal auditor for TS16949 2009. Quality Planning & Control (Shop Floor Operations) Controlling the deviation process on Supplier End. Ensuring Supplier Quality development and management. Inspections & Root Cause Analysis Defect Management at Customer and Supplierend. Customer Support achieving Good Quality Ratings. Continuous Supplier up- gradation. Working and Coordinating On VU, VSA & SQ Mark. Warranty Administration Reduction for COPQ. Improvement Of productivity and cost of Productivity By using of Lean Tools. Process Improvement by proper red bin analysis, process validation, etc. Supporting and participation in NPD processes as a member of CFT for PPAP. Controlling and managing record of 4m change on shop floor.
Interests
Music Listening
Reading Religious books
Timeline
Quality Assurance Manager
KML Seat -2
07.2023 - Current
BBA - Operations
Guru Jambeshwar University Hissar Haryana
07.2017 - 10.2021
Assistant Quality Assurance Manager
TRW Sun Steering Wheels Pvt Ltd
09.2014 - 07.2023
Section Incharge
Kansal Industries
05.2008 - 08.2014
Junior Executive
Jai Bharat Maruti Limited 1
07.2006 - 04.2008
Diploma Mechanical Prodution - Mechanical Production
Govt. Polytechnic Nilokheri
07.2003 - 06.2006