Akshay Kumar
Hyderabad
Summary
I am an enthusiastic and organized individual with excellent time-management skills, seeking a job opportunity in the finance field. With a proven ability to communicate effectively and collaborate with diverse teams, I bring strong interpersonal skills and empathy to every interaction. My adeptness at prioritizing tasks enables me to meet deadlines while consistently exceeding expectations in fast-paced settings. As a quick learner with a robust work ethic, I adapt easily to changing challenges. An aspiring Chartered Financial Analyst (CFA) planning to register for Level I in November 2025, I am dedicated to professional development in finance. My knowledge of investment analysis, portfolio management, and ethical standards positions me to contribute effectively to investment firms and financial institutions, enabling informed, strategic decision-making in a dynamic financial landscape.
Overview
1
1
year of professional experience
Work History
Apprentice Trainee
OSB India
11.2024 - Current
- Completed training in savings and mortgage sectors, enhancing operational efficiency and risk management understanding.
- Assisted in monitoring FCA and PRA compliance, leading to a 15% reduction in compliance-related issues.
- Handled 150+ inbound calls weekly from savings account customers, achieving a 95% customer satisfaction rating through prompt issue resolution.
- Contributed to the identification and assessment of customer vulnerabilities, ensuring that appropriate support measures were in place and aligning with industry best practices.
- Assisted in the ongoing review of 500+ customer profiles and transactions weekly to identify potential risks, resulting in a 15% increase in identified compliance issues and enhancing adherence to anti-money laundering (AML) regulations.
Managed Services Analyst
Global Healthcare Exchange
01.2024 - 11.2024
- Communicated with U.S. suppliers on 1,000+ purchase orders monthly, achieving a 98% accuracy rate and resolving discrepancies within 24 hours, leading to a 20% increase in on-time material deliveries.
- Conducted operational analyses that resulted in a 10% increase in service efficiency and a 15% reduction in cycle time.
- Contributed to SLAs and SOPs that improved team alignment by 30% with organizational goals.
- Engaged with 50+ clients for feedback, leading to a 20% increase in client retention through product adjustments.
- Developed and deployed Kibana dashboards to track key performance indicators (KPIs), including service efficiency and cycle time. Insights from these dashboards resulted in a 10% increase in service efficiency and a 15% reduction in cycle time.
Education
Bachelor Of Commerce - Accounting And Finance
St Josephs Degree And PG College
Hyderabad 07.2019
Skills
- Communication
- Problem-solving
- Teamwork
- Analytical skills
- Microsoft Office Suite (Word, Excel, Powerpoint, Outlook)
- SAP Financials
- Financial Reporting
- Portfolio Management
- Investment Management
- Vulnerability Management
- Financial Markets
- Customer due deligence
Accomplishments
Honored with the Rising Star Award for my contributions to process improvement ideas and exceptional production performance.
Proud to be part of a team honored with the Dream Team Award for quality production at the Annual Awards.
Timeline
Apprentice Trainee
OSB India
11.2024 - Current
Managed Services Analyst
Global Healthcare Exchange
01.2024 - 11.2024
Bachelor Of Commerce - Accounting And Finance
St Josephs Degree And PG College
Similar Profiles
Praveen RPraveen R
Team Leader, Learning and Skills at OSB IndiaTeam Leader, Learning and Skills at OSB India
Gayathri RGayathri R
Team Leader/Manager - Operations at OSB IndiaTeam Leader/Manager - Operations at OSB India
Antony Richard SAntony Richard S
IAM Analyst at OSB IndiaIAM Analyst at OSB India