Akshay Kumar
Mangalore
Summary
Motivated and adaptable professional seeking to transition into a new role where I can apply my strong technical abilities, effective communication skills, and fast learning capability to contribute value and grow within a dynamic team environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior SAP Basis Administrator
DXC Technology
12.2021 - Current
- Troubleshot complex issues effectively under tight deadlines without compromising quality or functionality.
- Safeguarded data integrity by designing and implementing robust backup and recovery strategies, minimizing potential risks.
- Collaborated with cross-functional teams to successfully execute complex SAP projects, resulting in improved business outcomes.
- Ensured high availability of critical systems with regular system health checks and prompt issue resolution.
- Reduced downtime by proactively monitoring and maintaining SAP landscapes, ensuring smooth business operations.
Associate Consultant
Accenture Service Pvt Ltd
07.2020 - 10.2021
- Have 1 Year of extensive experience in the ERP Environment as SAP R/3 Basis Consultant with proven success phase & SAP R/3 Basis consultant.
- Enhanced client satisfaction by providing tailored solutions and recommendations for their business needs.
- Helped team of [Number] lead consultants optimize efficiency of current systems by conducting training sessions.
Technical Support Associate
IBM
01.2017 - 02.2019
- Created support service tickets and used web-based ticketing systems to track and deliver support services.
- Managed over 80,000 Employees of Dow, also fixing and resolving over 30+ issues daily with 95% success.
- Provided IT support services, troubleshooting and system operation.
- Installed, fixed and provided assistance with all Microsoft office issues, retrieved lost data from connected backup and also raised critical incident management tickets.
Education
Master of Computer Applications -
MCA, St Aloysius Institute of Management And IT
Mangalore, India05.2014
Skills
- SAP System Administration (installation, configuration, upgrades, patching)
- SAP NetWeaver Administration
- Database Administration (Oracle, HANA, MS SQL Server)
- Operating System (UNIX, Linux, Windows)
- Troubleshooting and Problem Resolution
- Communication (written and verbal)
- Client Interaction
- Problem-solving
- Teamwork
- Project Management
- Organizational skills
Certification
- SAP Certified Technical Associate - SAP HANA 2.0 SPS05
- Microsoft Certified Azure Fundamentals
Professional Summary
Proven technically smart with a strong ability to understand and apply complex systems and tools. I communicate effectively across teams and levels, ensuring clarity and collaboration. As a fast learner, I quickly adapt to new challenges and technologies, making me efficient and versatile in dynamic environments.
Timeline
Senior SAP Basis Administrator
DXC Technology
12.2021 - Current
Associate Consultant
Accenture Service Pvt Ltd
07.2020 - 10.2021
Technical Support Associate
IBM
01.2017 - 02.2019
Master of Computer Applications -
MCA, St Aloysius Institute of Management And IT
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