*Answering incoming calls and E-mails regarding Personal and Unsecured Loans form the clients in efficient manner.
*Address customer query in compassionate and patient manner before the deadline.
*Identify customers concerns, questions and overall needs also develop professional relationships with ongoing customers through excellent customer service.
*Help sales team generate leads, identify potential leads and forward to sales representative.
*Interacting with the client and estimate team to help and give the best offers to client’s needs and budget.
*Settle the products quantity and quotations made to generates the healthy business.
*Finding consumers in need of consultancy services through cold- calling (150/day).
*Analyzing stock trends and demographic to identify the most sought- after and profitable products.
*Preference and financial concerns regarding business presentations over credit cards and loans.
• Awarded as the electrical board advisor ranked in circuit and connections provider
• Awarded as the electrical board advisor ranked in circuit and connections provider
• Certificate in standards of training, certification and watch keeping for seafarers (STCW)
Certified in personal safety and social responsibility (PSSR)
• Merited with Continuous Discharge Certificate (CDC)