Goal-oriented manager with distinguished experience in [Type] sales industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures and accomplishing profit targets. Skilled in analyzing competitor activities, developing counter-strategies, and establishing strong relationships with key customers to increase retention and satisfaction.
1. Searching the affiliates using different modes of channels and shortlisting them based on their channel/ website engagement.
2. Reaching and discussing the plan with the shortlisted affiliates.
3. Negotiating the deal and providing the customized deal to each affiliate.
4. Training and providing information about the broker and their work.
5. Continuously monitor their performance based on traffic generated, conversions, and the revenue they generate.
6. Providing support to the affiliates and making sure the client queries are handled at the earliest.
7. Discuss the marketing strategy and plans to advance and share your ideas.
8. Open communication with the affiliates to discuss any potential changes that can bring results.
9. Maintaining relationships with on-boarded affiliates by fulfilling the deals and helping them at the earliest.
10. Making sure the commissions are generated and processed on time as agreed.
11. Deciding and allocating the monthly budget to reach the monthly target.
1. Managed a team of 12 sales and support representatives, ensuring optimal performance through coaching and feedback.
2. Coordinated trade show participation, showcasing company offerings while networking with industry professionals to generate leads.
3. Fostered a collaborative work environment by encouraging open communication between team members regarding best practices and innovative ideas.
4. Increased sales revenue every month by developing and implementing effective sales strategies.
5. Negotiated contracts with key accounts, securing long-term partnerships beneficial to both parties.
6. Established strong client relationships by conducting regular follow-ups and maintaining open communication.
7. Implemented new training programs to strengthen team knowledge and performance.
8. Enhanced customer satisfaction through attentive support and prompt issue resolution.
9. Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
10. Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
1. Enhanced customer satisfaction by streamlining communication channels and improving response times.
2. Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
3. Assisted in recruiting, hiring and training of team members.
4. Collaborated with back-office team members to facilitate seamless business execution.
5. Interacted well with customers to build connections and nurture relationships.
1. Built and maintained relationships with new and existing clients.
2. Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
3. Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
4. Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
5. Created and maintained databases to track customer discussions and preferences for accurate, updated records.
Business Relationship Management
Decision-Making
Relationship Building
Microsoft Office
Training and Onboarding
Customer Relationship Management (CRM)