Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Akshay Mehta

Shimla,RJ

Summary

Goal-oriented manager with distinguished experience in [Type] sales industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures and accomplishing profit targets. Skilled in analyzing competitor activities, developing counter-strategies, and establishing strong relationships with key customers to increase retention and satisfaction.

Overview

7
7
years of professional experience

Work History

Affiliate Manager

Stackflow- Finvasia
04.2024 - Current

1. Searching the affiliates using different modes of channels and shortlisting them based on their channel/ website engagement.
2. Reaching and discussing the plan with the shortlisted affiliates.
3. Negotiating the deal and providing the customized deal to each affiliate.
4. Training and providing information about the broker and their work.
5. Continuously monitor their performance based on traffic generated, conversions, and the revenue they generate.
6. Providing support to the affiliates and making sure the client queries are handled at the earliest.
7. Discuss the marketing strategy and plans to advance and share your ideas.
8. Open communication with the affiliates to discuss any potential changes that can bring results.
9. Maintaining relationships with on-boarded affiliates by fulfilling the deals and helping them at the earliest.
10. Making sure the commissions are generated and processed on time as agreed.
11. Deciding and allocating the monthly budget to reach the monthly target.

Manager, Sales and Customer Support

Fxview- Finvasia Capital
03.2022 - 03.2024

1. Managed a team of 12 sales and support representatives, ensuring optimal performance through coaching and feedback.

2. Coordinated trade show participation, showcasing company offerings while networking with industry professionals to generate leads.

3. Fostered a collaborative work environment by encouraging open communication between team members regarding best practices and innovative ideas.

4. Increased sales revenue every month by developing and implementing effective sales strategies.

5. Negotiated contracts with key accounts, securing long-term partnerships beneficial to both parties.

6. Established strong client relationships by conducting regular follow-ups and maintaining open communication.

7. Implemented new training programs to strengthen team knowledge and performance.

8. Enhanced customer satisfaction through attentive support and prompt issue resolution.

9. Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

10. Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.

Senior Sales and Support Executive

Fxview- Finvasia Capital
09.2020 - 02.2022

1. Enhanced customer satisfaction by streamlining communication channels and improving response times.

2. Mentored junior staff members for accelerated career growth, developing future leaders within the organization.

3. Assisted in recruiting, hiring and training of team members.

4. Collaborated with back-office team members to facilitate seamless business execution.

5. Interacted well with customers to build connections and nurture relationships.

Relationship Manager

Finvasia
09.2017 - 08.2020

1. Built and maintained relationships with new and existing clients.

2. Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.

3. Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.

4. Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.

5. Created and maintained databases to track customer discussions and preferences for accurate, updated records.

Education

Post Graduation Diploma in Marketing & Management -

NMIMS
Mumbai, India
04.2022

Master of Arts - English

Himachal Pradesh University
Shimla, India
06.2014

Bachelor of Arts -

DAV College
Chandigarh, India
06.2012

Skills

Business Relationship Management

Decision-Making

Relationship Building

Microsoft Office

Training and Onboarding

Customer Relationship Management (CRM)

Languages

English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)

Timeline

Affiliate Manager

Stackflow- Finvasia
04.2024 - Current

Manager, Sales and Customer Support

Fxview- Finvasia Capital
03.2022 - 03.2024

Senior Sales and Support Executive

Fxview- Finvasia Capital
09.2020 - 02.2022

Relationship Manager

Finvasia
09.2017 - 08.2020

Post Graduation Diploma in Marketing & Management -

NMIMS

Master of Arts - English

Himachal Pradesh University

Bachelor of Arts -

DAV College
Akshay Mehta