Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Akshay Modi

Pune

Summary

Dynamic professional with a proven track record at UPS Logistics in accounts receivable management and cash application. Skilled in stakeholder engagement and team leadership, I consistently achieved high accuracy in financial reporting and resolved discrepancies efficiently, contributing to improved customer satisfaction and operational excellence.

Overview

7
7
years of professional experience

Work History

Senior Assistant

UPS Logistics
Pune
06.2022 - Current
  • Managed payment processing and application for cheques, EFTs, and wire transfers via theARCS QWS Mainframe application.
  • Analysed and rectified unapplied and unidentified payments to ensure the accuracy of customer accounts
  • Matched payments to invoices and ensured timely updates to the ledger
  • Analysed auto-posted transactions and executed refund transactions in compliance with policy.
  • Performed thorough weekly and monthly bank reconciliations, confirming the absence of unidentified deposits and sustaining precise AR balances.
  • Coordinated with collections teams to identify and resolve outstanding A/R and customer account discrepancies

Store Manager

LensKart
Pune
09.2020 - 03.2022
  • Maintained compliance with SOP standards, managed retail inventory operations, store finance, and supervised a team of 7+ staff members to ensure superior customer service.
  • Achieved an average sales growth of 10%, Y-o-Y, and improved KPIs, such as NPS (Net Promoters Score) of 85% and a BSC (Balanced Score Card) of 95%.
  • Recognised with multiple accolades, including three 'Weekly Service Champion' awards, and being one of the top 4 performers out of 250+ store managers in the West region.
  • Trained and mentored new joiners, fostering a high-performing team environment, while ensuring seamless onboarding.

Summer Intern

LG Electronics
Pune
05.2019 - 06.2019
  • Assisted in increasing sales and guiding LG promoters in a given outlet, by interacting with 900+ customers, 240+ product demos, and converting over 55 customers, generating revenue worth 12+ Lacs.
  • Learned and applied visual merchandising techniques, contributing to an appealing and effective product presentation.
  • Executed cross-selling and upselling strategies to maximize sales opportunities and enhance space productivity and management in modern trade retail.

Summer Intern

United Color of Benetton
Mumbai
12.2018 - 12.2018
  • Conducted an in-depth study of customer attitudes toward United Colors of Benetton, focusing on customer handling and sales pitching techniques.
  • Managed floor operations and layout, ensuring effective store presentation and customer engagement. Additionally, assisted in warehouse and supply chain management, optimizing inventory control and logistics.
  • Developed strong convincing skills and learned the retail tie-up process to increase overall sales and customer satisfaction.

Education

Post-Graduation Diploma - Management, Marketing

Pune Institute of Business Management
01.2020

Bachelor of Engineering - Mechanical

RDTCCSCOE, Dhangawadi, Pune
01.2012

Skills

  • Accounts receivable and billing management
  • Inventory and supply chain management
  • Stakeholder engagement and relationship building
  • Team leadership and collaboration
  • MS Office applications: Excel, Power BI, SharePoint
  • Cash application and collections
  • Dispute resolution strategies
  • Order-to-Cash (O2C) process optimisation
  • Retail sales and marketing strategies

Accomplishments

  • Headed multiple cultural events (Azadi, Aarambh 2K18) at PIBM (B-School level) (2018).
  • Served as the Chairman of College Student Council at RDTCCSCOE, Pune (2016-17).
  • Co-founded the Mechanical Engineering Student Association (MESA) at RDTCCSCOE, Pune (2015-16).
  • Scholarship holder of ‘Maharashtra Talent Search Exam’ in 2010 (District Rank 1) and in 2008 (State Rank 32).
  • Awarded “Middle School Scholarship” by Government of Maharashtra (2006-07).

Timeline

Senior Assistant

UPS Logistics
06.2022 - Current

Store Manager

LensKart
09.2020 - 03.2022

Summer Intern

LG Electronics
05.2019 - 06.2019

Summer Intern

United Color of Benetton
12.2018 - 12.2018

Post-Graduation Diploma - Management, Marketing

Pune Institute of Business Management

Bachelor of Engineering - Mechanical

RDTCCSCOE, Dhangawadi, Pune

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Akshay Modi