Summary
Overview
Work History
Education
Skills
Timeline
Generic
Akshay Paradkar

Akshay Paradkar

Hyderabad

Summary

Dynamic Account Management Specialist with a proven track record at Thomson Reuters Corporation, excelling in client onboarding and account growth. Skilled in performance tracking and CRM proficiency, I successfully managed over 80 high-value accounts, optimizing retention and maximizing ROI through strategic relationship building and effective sales strategies.

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.

Overview

9
9
years of professional experience

Work History

Account Management Specialist

TDCX
05.2024 - 07.2025
  • Developed and maintained strategic operational processes, streamlining customer experience and adding value to company.
  • Evaluated pending service calls daily for assigned customers and worked with appropriate branches.
  • Tracked statistical information for department and compiled data into reports submitted to management according to rigorous timetables.
  • Provided account oversight, validating practices and verifying contract compliance.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.


Customer Success Executive

Thomson Reuters Corporation
12.2022 - 05.2023


  • Interviewed, recruited and trained new onboarding candidates.
  • Assessed and analyzed departmental budgets to find ways to minimize expenses and optimize profits.
  • Prepared annual data to determine metrics for operational performance.
  • Handled large enterprise of over 80 accounts with high budget values successfully Blackbox, JP Morgan, Tata, GlaxoSmithKline and Best Buy are some of the notable accounts I handled. Helped accounts achieve their expected results to maximize ROIs.
  • Focusing on contract renewals and ensuring seamless renewal management
  • Collaborating closely with the engineering team to deliver solutions aligned with customer requirements.
  • Conducting regular business reviews to assess account health and optimize retention.
  • Forecasting monthly renewal and growth targets

Account Manager

Dell International Services
09.2016 - 11.2022
  • Recorded accurate and efficient records in customer database.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Built diverse and consistent sales portfolio.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Optimize relationships with enterprise customer accounts.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Prospected continuously for new potential customers and maintained a robust conversion rate.
  • Focuses on fielding inbound sales calls and efficiently completing/closing the sale.

Education

B.com - Commerce

Sri Venkateshwara University
Hyderabad, India
01-2017

Skills

  • Performance tracking
  • Client onboarding
  • Account growth
  • CRM proficiency
  • Sales strategy
  • Sales pitch development
  • Customer relationship management
  • Account Development
  • Digital Marketing strategist

Timeline

Account Management Specialist

TDCX
05.2024 - 07.2025

Customer Success Executive

Thomson Reuters Corporation
12.2022 - 05.2023

Account Manager

Dell International Services
09.2016 - 11.2022

B.com - Commerce

Sri Venkateshwara University

Similar Profiles

CREATE PROFILE
Akshay Paradkar