Akshay Pillai

Senior Project Engineer

Wipro Technologies

9 2019 - Current

Collaborated with cross-functional teams to ensure seamless mainframe integration in projects.
Streamlined workflows for increased efficiency, optimizing job scheduling and workload balancing.
Contributed to successful migration of legacy applications onto modernized platforms without any disruption or loss of functionality.
Enabled smooth system upgrades by coordinating change requests and testing initiatives.
Improved mainframe system performance by proactively monitoring and analyzing production jobs.
Implemented best practices in problem management, reducing recurring incidents significantly.
Enhanced productivity by automating repetitive tasks using scripts and tools.
Monitored batch processing to identify potential bottlenecks, making necessary adjustments for smoother operations.
Facilitated knowledge transfer sessions, fostering a culture of continuous learning within the team.
Assisted in disaster recovery exercises, ensuring business continuity during unforeseen events.
Successfully identified, diagnosed and fixed problems including job abends, service monitoring using Splunk and root cause analysis using Dynatrace.
Followed policies and procedures related to application methods to ensure the customer ticket resolution within the SLA.
Handson experience in using Jenkins, PCF, SQL Queries, mainframe, Unix commands, WinSCP, CyberArk, Chef Infra.
Familiar with ITIL tool remedy which deals with Work orders, Change management, Problem Investigation and Incidents
Handson experience in supporting the Java based batch jobs, PCF based and VM based applications.