AKSHAY POWAR
ICHALKARANJI
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
4
4
years of professional experience
Work History
ISD
Kail Pvt. Ltd.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
IFB Industries Ltd.
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Increased customer satisfaction by addressing and resolving complex issues effectively.
- Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
Customer Service Executive
GURUKRUPA ELECTRONICS ICHALKARANJI
Ichalkaranji (Remote)
03.2020 - Current
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.
- Boosted customer retention rates by providing exceptional service and building rapport with clients.
Education
DIPLOMA -
01.2016
H.S.C. -
02.2012
S.S.C. -
03.2010
Skills
- Requirements Analysis
- Internet of Things
- Machine Learning
Contact No
- 9225953535
- 8432329696
Languages
ENGLISH
HINDI
MARATHI
Computer Skill
- Basic computer knowledge
- INDUSTRIAL ACCOUNTING COURSE
- SOLID EDGE ST
Marital Status
UNMARRIED
Personal Information
- Date of Birth: 22/11/94
- Gender: MALE
- Nationality: INDIAN
Disclaimer
I HERE BY DECLARE THAT THE ABOVE MENTIONED INFORMATION IS CORRECT UPTO MY KNOWLEDGE AND I BEAR THE RESPONCIBILITY FOR THE ABOVE MENTIONED PARTICULARS.
Timeline
Customer Service Executive
GURUKRUPA ELECTRONICS ICHALKARANJI
03.2020 - Current
ISD
Kail Pvt. Ltd.
IFB Industries Ltd.