Akshay Ravindran
No 6-180, Veeyanoor
Summary
Dynamic Senior Insurance Operations Specialist with a proven track record at Allianz Risk Consulting, excelling in client communication and problem-solving. Expert in policy management and data analysis, I implemented process improvements that enhanced operational efficiency by 30%, ensuring compliance and fostering collaboration across teams.
Overview
4
4
years of professional experience
Work History
Senior Insurance Operations Specialist
Allianz Risk Consulting
09.2023 - Current
- Managed daily insurance operations and ensured compliance with company policies.
- Coordinated communication between clients and underwriters to resolve inquiries.
- Assisted in developing operational procedures to improve workflow efficiency.
- Trained new team members on insurance processes and best practices.
- Collaborated with cross-functional teams to address operational challenges effectively.
- Maintained up-to-date records of all insurance policies in the system.
- Provided technical support for staff related to insurance operations activities.
- Resolved complex customer inquiries regarding policies, coverage, billing issues.
- Created and implemented process improvements to optimize operational efficiency and accuracy.
Insurance Operations Specialist
Names Clearance Authority
01.2021 - 01.2023
- Working at Names Clearance Authority to provide exceptional client support and record management services. Utilizing multiple tools such as Global Genius, Salesforce, and others to help clients maintain accurate and up-to-date records. Responsibilities include collaborating with internal teams to ensure seamless integration and operation of record management processes.
Education
MBA - Finance, General
Coimbatore Institute of Management And Technology
Coimbatore05.2021
Bachelor of Arts - BCom with Computer Application, Business
Noorul Islam College of Arts And Science
05.2019
Skills
- Problem solving
- Attention to detail
- Client communication
- Analytical skills
- Exceptional communication
- Data analysis
- Policy management
- Risk assessment
- Risk management
- Data interpretation
- Statistical analysis
- Power BI
Languages
Tamil
First Language
English
Proficient (C2)
C2
Malayalam
Intermediate (B1)
B1
Timeline
Senior Insurance Operations Specialist
Allianz Risk Consulting
09.2023 - Current
Insurance Operations Specialist
Names Clearance Authority
01.2021 - 01.2023
MBA - Finance, General
Coimbatore Institute of Management And Technology
Bachelor of Arts - BCom with Computer Application, Business
Noorul Islam College of Arts And Science
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