Akshay R P
Technical Product manager
Bengaluru
Summary
Experienced professional with 19 years in designing, developing, and maintaining enterprise permitting software solutions for US city government using cloud and Java technologies. Currently a Technical Product Manager at Betamonks (Edgesoftinc), adept at leading cross-functional teams to drive innovation and meet business objectives. Skilled in leveraging technology to streamline processes and boost efficiency. Committed to delivering high-quality solutions that surpass client expectations and staying abreast of industry trends. Experienced with product lifecycle management, from ideation to launch. Utilizes agile methodologies. Track record of stakeholder communication and aligning product strategy with business objectives.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Technical Product Manager, Ask Saira
Betamonks | Edgesoftinc
03.2024 - Current
- Helped citizens to directly access information and public records, instead of navigating the website.
- Led the requirements gathering and analysis phase for ask siara virtual assistant.
- Managed and coordinated with the UI team to deliver.
- Architected and designed a chatbot using Azure OpenAI, gpt 3.5 and 4-o mini LLM Models.
- Integrated the chatbot to answer questions from city website, municipal codes, public documents and permit data.
- Led the complete development cycle, UAT validation, and final build sign-off.
- Facilitated regular stakeholder meetings to discuss enhancement strategies and continuous improvement plans.
Technical Product Manager, Saira - PRR
Betamonks | Edgesoftinc
03.2022 - Current
- Led the requirements gathering and analysis phase for a cutting-edge intelligent search solution aimed at enhancing enterprise document search capabilities.
- Managed and coordinated with the offshore development team, ensuring timely delivery of high-quality solution components.
- Architected and designed a next-generation search solution using Apache Lucene Solr, replacing legacy search systems with scalable, efficient infrastructure.
- Integrated the search system with Laserfiche and AWS S3 for real-time document retrieval and indexing.
- Oversaw the development, testing, and deployment phases, including bug fixing, UAT validation, and final build sign-off.
- Facilitated regular stakeholder meetings to discuss enhancement strategies and continuous improvement plans.
- Provided post-release support, including handling change requests and implementing bug fixes with minimal disruption to end users.
Associate Product Manager, EPALS
Betamonks | Edgesoftinc
03.2018 - 03.2022
- Led a comprehensive UI and backend revamp initiative to modernize the application and enhance performance and usability.
- Managed cross-functional offshore development teams, ensuring timely and quality-driven delivery of milestones.
- Owned and executed high-level and detailed design documentation for all core application modules.
- Created and updated Requests for Proposal (RFPs) to align vendor and stakeholder expectations.
- Implemented bug fixes and enhancements in response to user feedback and evolving business requirements.
- Conducted regular stakeholder and team meetings to plan future application improvements and upgrades.
- Delivered post-release support, ensuring application stability and addressing live environment issues effectively.
Technical Lead, EPALS
Oroprise
11.2016 - 03.2018
- Spearheaded UI and backend functionality revamp, modernizing legacy components for improved performance and user experience.
- Oversaw data migration activities, ensuring secure and accurate transfer across platforms.
- Created and maintained high-level and detailed design documents to guide development and align with stakeholder expectations.
- Delivered bug fixes and functional enhancements in response to change requests and user feedback.
- Conducted regular collaboration sessions with stakeholders to identify and prioritize future application improvements.
- Provided post-release support, monitoring stability and resolving production issues promptly.
Technical Lead, Instore
HP
06.2010 - 11.2016
- Conducted deployment planning and release calls with key stakeholders to ensure smooth rollout of new features and updates.
- Collaborated with L2 support teams and end customers to gather requirements and deliver tailored technical solutions.
- Led and coordinated cross-functional teams across global locations (Manila and Warsaw) to maintain alignment and ensure timely delivery.
- Analyzed use cases and business requirements to drive effective product development and user-centric solutions.
- Provided production support for the Paperless Application, addressing critical issues and ensuring application stability.
Senior Developer, O2
HP
06.2010 - 12.2012
- Engaged in requirement-gathering sessions with stakeholders, translating needs into actionable solutions.
- Managed and coordinated development teams, ensuring alignment and timely delivery of project milestones.
- Conducted in-depth analysis of use cases to design scalable and efficient applications.
- Designed and developed the Touch Application independently, handling end-to-end implementation.
- Developed a key module for the Android application, contributing to mobile platform capabilities.
- Delivered enhancements and production support for the Audit Application, including issue resolution and stability improvements.
- Participated in code reviews to maintain code quality and adherence to standards.
- Authored and executed unit test cases to ensure functionality and minimize bugs.
- Oversaw Hudson CI/CD pipeline management, facilitating continuous integration and deployment.
Developer, OBC
EdgeSoft
11.2007 - 05.2010
- Conducted regular stakeholder meetings to understand business requirements and provide effective technical solutions.
- Performed requirement analysis based on provided use cases to inform design decisions.
- Designed and developed the Unite Project, delivering robust features aligned with client expectations.
- Led coding and support efforts for key projects including OBC and CAP, ensuring stability and performance.
- Participated in code reviews to uphold development standards and mentor junior developers.
- Created and maintained unit test cases, enhancing test coverage and reducing defects in production.
Developer
Surya Software (Infosys)
09.2005 - 10.2007
- Developed the Subsidy Details screen, contributing to the application’s core functionality.
- Performed bug fixes to ensure a stable and reliable user experience.
- Created and executed unit tests, improving code quality and minimizing regressions
Education
Bachelor of Engineering - Computer Science & Engineering
Visvesvaraya Technological University
Bengaluru06.2005
Skills
Product roadmapping
undefinedTimeline
Technical Product Manager, Ask Saira
Betamonks | Edgesoftinc
03.2024 - Current
Technical Product Manager, Saira - PRR
Betamonks | Edgesoftinc
03.2022 - Current
Associate Product Manager, EPALS
Betamonks | Edgesoftinc
03.2018 - 03.2022
Technical Lead, EPALS
Oroprise
11.2016 - 03.2018
Technical Lead, Instore
HP
06.2010 - 11.2016
Senior Developer, O2
HP
06.2010 - 12.2012
Developer, OBC
EdgeSoft
11.2007 - 05.2010
Developer
Surya Software (Infosys)
09.2005 - 10.2007
Bachelor of Engineering - Computer Science & Engineering
Visvesvaraya Technological University
Current Employer
BetaMonks, 03/01/18, Present
Strengths
- Microsoft Azure Open AI Services, LLM Models GPT 3.5 and 4-o-mini
- AWS Cloud s3, RDS Lambda Functions
- Intelligent Search Solutions, Solr, Apache Nutch, Tesseract OCR, Jsoup, Html Unit
- Integration Technologies Laserfische, Onbase
- Payment gateways
- Java, Python, Springs, Struts, Mircoservice Technologies
- JS, CSS, HTML, XML, XSLT, HTML, CSS, Java Script
- MS SQL, MYSQL, MongoDb, Db2, Oracle
- Apache Tomcat, Jboss
- Scrum, Agile methodologies
Awards
Employee of the Year, Customer Satisfaction, Star of the Month, Unsung Hero, Will to win, Making a Difference, STAR project winner
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