Summary
Overview
Work History
Education
Websites
Certification
Skills
Software
Tools
Mentorship (Product)
Methodology
Travelling
Work Preference
Languages
Timeline
Interests
Work Availability
Quote
Additional Skills
Skills
Hi, I’m

Akshay Sharma

Senior Product Manager
innovatewithsharma@gmail.com
Akshay Sharma

Summary

Senior Product Manager with over 8 years of experience in innovative customer-facing products, retail, product strategy, & B2B SaaS products and led global firms, including Microsoft and EY, in AI implementation in product development. Adept at bridging the gap between technical and business worlds, I excel in breaking down complex problems into actionable steps, guiding products from conception to enhance the user experience and drive revenue growth.

Overview

8
years of professional experience
5

Years of Product Management experience

6
years of post-secondary education

Work History

Brane Enterprises AI
Hyderabad

Senior Technical Product Manager
05.2023 - Current

Job overview

  • For a product that helps users build technology solution using Natural Language
  • Product area Led the development of an advanced low/no-code platform, enabling real-time solution creation across retail, pharma, and various sectors through a natural language interface
  • Utilized Generative AI and Natural Language Processing tools to empower users to create solutions rapidly without requiring extensive coding expertise
  • Developed a low/no-code platform enabling real-time solutions across sectors, driving NPS/CSAT growth
  • Retail: End-to-End Indirect Supply Chain Technology Solutions Led a strategic ERP overhaul for a major Mexican retailer, optimizing supply chain management and procurement to boost operational efficiency by 8.6% across 461 stores
  • Retail: Delivered a custom SCM, WMS, TL, and POS platform for a South American retail giant, covering 6 warehouses and 300 stores, completed in 2.5 months to enhance operational efficiency
  • Leveraged data analytics to identify significant delays in order processing, affecting over 10,000 orders monthly, and implemented an automated order routing system, improving turn around time by 7.2%
  • Key product features AI Powered Recommendations, Real-Time Collaboration, Multi-Language Support, Customizable Templates
  • Led the development of an integrated emergency response platform for the world’s largest provider, serving 850 million people across 15 states, modernizing 9 million lines of code and managing 22,000 daily emergencies, delivered in 3 months
  • Led cross-functional teams of 25 members to drive AI/NLP product strategy, achieving a 30% efficiency boost and 8% customer satisfaction increase.

Microsoft

Technical Product Manager
02.2022 - 04.2023

Job overview

  • Product area: Data Platform for Microsoft Enterprise Support/Service Management
  • Key product features: AI driven Automation, Reporting Infrastructure, Ticketing System, Escalation Management, and Data Analytics
  • North Star: Optimized the Data Platform's performance, reducing API response time by 50% and increasing data coverage by, leading to a 28% growth in active daily users over 6 months
  • Payment Platform Expertise Delivered strategic enhancements to Microsoft’s Data Platform, improving API response times by, and ensuring seamless integration with internal/external systems, contributing to a 28% increase in active daily users
  • Ideated and led the implementation of an AI system capable of automatically generating pertinent questions based on user journeys, user research, and customer complaints, resulting in a 12% reduction in ticket resolution time
  • Implemented AI-driven automation data privacy enhancements in the ticketing system, ensuring 100% compliance with GDPR and CCPA regulations, while maintaining a 99.8% uptime for the platform
  • Managed the product lifecycle, driving strategy that led to a 30% efficiency boost and an 8% increase in customer satisfaction across multiple projects
  • Own the entire product roadmap with multiple stakeholders, i.e., UX, product marketing, business strategy, customer care, engineers, designers, and legal teams consisting of 18 members.

Ernest & Young LLP

Product Manager
03.2021 - 02.2022

Job overview

  • Product area: Led the development and enhancement of a real-time EBITDA tracking enterprise solution with key features including P&L monitoring, project tracking, and automated management reporting
  • North Star: Drove product strategy, resulting in a CSAT score increase by 12%
  • Implemented a KPI based performance measurement tool at EY, delivering $4M in savings through productivity improvements for a US-based tech giant
  • Leveraged data analytics to optimize product performance, resulting in a 28% increase in active daily users and a 7.2% improvement in turnaround time

Larsen & Toubro

Associate Product Manager
05.2019 - 02.2021

Job overview

  • Developed a product for pre-sales, marketing, and CRM for seamless synergy between business units, which improved sales by2% and customer satisfaction by 8% in the span of a year
  • Leveraged advanced knowledge of emerging technologies to implement cutting-edge solutions, driving a 2.9% improvement in
  • GRC program efficiency and a 6.4% increase in compliance accuracy.

ADP Pvt. Ltd

Technical Project Manager
03.2015 - 06.2017

Job overview

Education

University of California

Artificial Intelligence, Business Strategies With Applications
05.2022 - 09.2022

University Overview

IIM Kozhikode
Kozhikode

MBA from Product Management , Strategy
06.2017 - 04.2019

University Overview

JNTU Hyderabad
Hyderabad

B.Tech
06.2010 - 06.2014

University Overview

Websites

Certification

  • Certified Scrum Master CSM Scrum Alliance, 10/2021
  • Certified Professional Scrum Product Owner Scrum Alliance, 02/2022
  • Certified SAFe Product Owner/Product Manager Certified ITIL Foundation,

Skills

  • Agile Methodology
  • User Acceptance Testing (UAT)
  • Quality Control Standards
  • Project Workflow Management
  • Business Partnerships
  • Sprint Planning
  • CRM Systems
  • Management Support
  • Customer Engagement Strategies
  • Business Analytics
  • Methodology Implementation
  • Technology Solution Design
  • Business Solutions
  • Product Strategies
  • Technical Project Management
  • Performance Monitor
  • Risk Mitigation Planning

Software

DB2

SQL

Mainframes

CICS

C

Tools

Tools
  • Miro
  • QuickSight
  • Confluence
  • Tableau
  • Figma
  • SQL
  • Qlikview
  • JIRA
  • Trello

Mentorship (Product)

Mentorship (Product)

With over 500+ mentorship sessions, I have guided aspiring product managers through their career growth, emphasizing practical strategies and skills needed to thrive in tech-driven industries. My journey extends beyond urban areas, as I am equally dedicated to uplifting talent in rural regions, providing career guidance, and empowering individuals to navigate product management roles effectively. This commitment reflects my passion for fostering inclusive growth and ensuring that opportunities in product management are accessible to all, regardless of geographical barriers.

Methodology

Methodology
  • Agile
  • SAFe
  • Scrum
  • Kanban
  • FDD
  • Design Thinking
  • Waterfall
  • UML

Travelling

Travelling

Traveling allows me to explore new cultures, meet diverse people, and gain unique perspectives that enrich my understanding of the world. Each trip is an opportunity for personal growth and learning, whether it’s trying new foods, navigating unfamiliar places, or immersing myself in local traditions.

I find that traveling also fosters creativity and adaptability, as I often need to think on my feet and solve problems in real-time. Additionally, the memories and stories I gather from my travels are invaluable. They not only broaden my horizons but also enhance my communication skills and empathy towards others.

Ultimately, traveling fuels my curiosity and passion for discovery, making it an integral part of who I am."

Work Preference

Work Type

Full Time

Work Location

On-SiteHybridRemote

Important To Me

Career advancement

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Telugu
Bilingual or Proficient (C2)

Timeline

Senior Technical Product Manager
Brane Enterprises AI
05.2023 - Current
University of California
Artificial Intelligence, Business Strategies With Applications
05.2022 - 09.2022
Technical Product Manager
Microsoft
02.2022 - 04.2023
Product Manager
Ernest & Young LLP
03.2021 - 02.2022
Associate Product Manager
Larsen & Toubro
05.2019 - 02.2021
IIM Kozhikode
MBA from Product Management , Strategy
06.2017 - 04.2019
Technical Project Manager
ADP Pvt. Ltd
03.2015 - 06.2017
JNTU Hyderabad
B.Tech
06.2010 - 06.2014

Interests

Mentorship (Career Guidance)

Non Governement Organization

Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

Our job is to invent on behalf of our users. ​

Additional Skills

Additional Skills
  • Product Strategy
  • Go-to-Market
  • Strategy Application Portfolio & Lifecycle Management
  • API Integration
  • Scaled Agile Framework
  • Risk Management
  • Stakeholder Management
  • Team Building and Leadership
  • Process Implementation
  • Client Relationship Management Reporting & Documentation Project

Skills

Skills
  • Product Strategy
  • Go-to-Market
  • Strategy Application Portfolio & Lifecycle Management
  • API Integration
  • Scaled Agile Framework
  • Risk Management
  • Stakeholder Management
  • Team Building and Leadership
  • Process Implementation
  • Client Relationship Management Reporting & Documentation Project

Similar Profiles

CREATE PROFILE
Akshay SharmaSenior Product Manager