Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Akshay Shine M S

Akshay Shine M S

Edapally

Summary

Dynamic sales leader with a proven track record at CARS24, driving sales growth and surpassing quotas by 80%. Expert in CRM and adept at fostering customer relationships, demonstrated through exceptional team mentorship and strategic market expansions. Excels in collaborative environments, leveraging analytical and communication skills to achieve results and enhance customer satisfaction.

Overview

5
5
years of professional experience

Work History

Senior Territory Manager - Sales and Service

CARS24
07.2023 - Current
  • Managed sales activities across Kerala, consistently surpassing quarterly sales quotas by 80% through strategic sales planning and market expansion initiatives.
  • Successfully hired, mentored, and managed a team of 80 sales representatives, implementing robust training programs that boosted team productivity by 30%.
  • Led procurement efforts to source vehicles compliant with local regulations, ensuring timely delivery and operational readiness.
  • Collaborated cross-functionally with marketing, product development, category management, logistics, technology, and operations teams to optimize sales strategies and enhance product offerings.
  • Utilized CRM software to track sales activities, analyze trends, and forecast future sales, achieving comprehensive market insights.
  • Established and nurtured strong relationships with key clients and stakeholders, negotiating contracts and ensuring high levels of customer satisfaction.

Senior Domain Manager

EPOWERX LEARNING TECHNOLOGIES PRIVATE LIMITED
01.2023 - 06.2023
  • Lead and managed a dynamic team of 25 sales professionals engaged in cold calling and prospecting.
  • Directed team efforts in booking qualified prospects and orchestrating 1-on-1 sessions to assess needs and recommend suitable domains.
  • Achieved team targets consistently by fostering a high-performance culture and providing continuous training and mentorship.
  • Developed and implemented effective sales strategies that resulted in increased enrollment rates and revenue growth.
  • Collaborated cross-functionally with marketing, product development, and customer support teams to enhance program offerings and customer satisfaction.
  • Utilized CRM software to track prospect interactions, analyze performance metrics, and optimize sales processes.

Senior Business Development Manager

Think & Learn Private Limited ( BYJU'S)
03.2020 - 01.2023
  • Managed a 15-member team responsible for generating leads through BTL activities and booking appointments with parents.
  • Conducted brief counseling sessions about Byju's products, effectively facilitating enrollments.
  • Oversaw the enrollment finance process in collaboration with the logistics team, ensuring seamless customer experience.
  • Conducted regular one-on-one reviews with team members to provide feedback, set goals, and monitor performance.
  • Achieved a 14% conversion rate from total leads, consistently meeting or exceeding targets.
  • Successfully built the territory from scratch, implementing strategic initiatives that resulted in market expansion and increased brand presence.
  • Collaborated with cross-functional teams to develop comprehensive proposals for prospective clients.
  • Utilized CRM tools to track leads, analyze performance metrics, and generate insights for strategic decision-making.

Business Development Associate

Think & Learn Private Limited (Byju's)
03.2019 - 06.2020
  • Achieved highest revenue generation among all Business Development Associates in Kerala, generating 1.4 crore INR in 15 months.
  • Utilized CRM software, including Leadsquare and Ameyo, for efficient lead management, follow-ups, and client communication.
  • Demonstrated exceptional customer relationship management skills, resulting in the lowest cancellation rate nationwide.
  • Conducted thorough market analysis to identify opportunities and implement effective sales strategies.
  • Collaborated closely with cross-functional teams to optimize processes and enhance customer satisfaction.
  • Maintained up-to-date knowledge of industry trends and competitor activities to drive business growth.
  • Identified individual student learning gaps and tailored customized learning materials to address specific needs, resulting in improved academic performance.
  • Established and maintained regular monthly connections with students post-sales to monitor progress, address concerns, and ensure a positive learning experience.
  • Cultivated strong customer relationships, consistently exceeding expectations and fostering loyalty.
  • Generated referrals through exceptional customer satisfaction and word-of-mouth recommendations.

Education

B.Tech - Electrical, Electronics And Communications Engineering

College of Engineering Cherthala
Alappuzha, India
2018

Skills

  • Sales Management
  • Revenue Generation
  • CRM Software (LeadSquared, Ameyo)
  • Tableau
  • Slack
  • Microsoft Teams
  • Google Analytics
  • Array Formula
  • Microsoft Office Tools (Power Point,Word,Excel,Outlook)
  • Monday board
  • Lead Generation, Management and Follow-up
  • Strategic Sales Planning
  • Customer Relationship Management
  • Market Analysis
  • Negotiation
  • Time Management
  • Adaptability and Resilience
  • Team Collaboration

Accomplishments


  • Emerging Territory manager 2023-2024
  • Top Performing M1 Category BDM - February 2022 retained Position in March 2022.
  • Pan India Rank 1 Business Development Manager - 12 weeks Average WRPS 1L+.
  • Manager with zero attrition for the year 2022. Manager with RCN Greater than 0.8.

Languages

English
Malayalam
Tamil
Hindi

Timeline

Senior Territory Manager - Sales and Service

CARS24
07.2023 - Current

Senior Domain Manager

EPOWERX LEARNING TECHNOLOGIES PRIVATE LIMITED
01.2023 - 06.2023

Senior Business Development Manager

Think & Learn Private Limited ( BYJU'S)
03.2020 - 01.2023

Business Development Associate

Think & Learn Private Limited (Byju's)
03.2019 - 06.2020

B.Tech - Electrical, Electronics And Communications Engineering

College of Engineering Cherthala

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Akshay Shine M S