Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Pov
References
Timeline
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Akshay Singh

Jamshedpur

Summary

Experienced Senior Agent adept at fostering team leadership and cross-functional collaboration. Committed to delivering outstanding service and optimizing results for clients and stakeholders.Dedicated to delivering exceptional service and maximizing outcomes for clients and stakeholders.

Overview

1
1
year of post-secondary education
1
1
year of professional experience

Work History

Senior Agent

HDFC LIFE INSURANCE COMPANY LTD
Kolkata
10.2025 - Current
  • Developed personalized plans to meet clients' specific needs and goals.
  • Assisted clients in selecting suitable insurance products and services.
  • Educated clients about policy features and benefits effectively.
  • Conducted regular follow-ups to ensure client satisfaction and retention.
  • Monitored financial markets and advised clients on investment opportunities.
  • Provided coaching feedback to agents on their interactions with customers during call monitoring sessions.
  • Assisted in the training of new agents and provided guidance to junior staff.

Education

SNTI - (LMV) Light Motor Vehicle

J.N.TATA VOCATIONAL TRAINING INSTITUTE
01.2025 - 07.2026

Jharkhand Academic Council
Jharkhand , India

Skills

  • Product and service sales
  • Customer engagement
  • Client relationship management
  • Sales forecasting
  • Follow-up calling
  • Performance metrics
  • Business development
  • Insurance knowledge
  • Policy documentation
  • Training and development
  • Clear communication
  • Problem-solving skills
  • Observance of standards
  • Customer service
  • Positive attitude

Languages

Hindi
First Language
English
Intermediate (B1)
B1

Accomplishments

  • Yes i have promoted for Senior Agency Business Partner
  • Achieved Zero day certificate

Affiliations

  • communication, adaptability, problem-solving, emotional intelligence, and lifelong learning.

Pov

  • combining existing concepts into something new

References

References available upon request.

Timeline

Senior Agent

HDFC LIFE INSURANCE COMPANY LTD
10.2025 - Current

SNTI - (LMV) Light Motor Vehicle

J.N.TATA VOCATIONAL TRAINING INSTITUTE
01.2025 - 07.2026

Jharkhand Academic Council
Akshay Singh