Akshay William
New Delhi
Summary
Dynamic Sales Manager with a proven track record at Amazon, driving 15-20% revenue growth through strategic client acquisition and contract negotiation. Expert in CRM management and customer relationship building, I excel in fostering long-term partnerships and maximizing upsell opportunities, ensuring client satisfaction and business success.
Overview
7
7
years of professional experience
Work History
Sales Manager
Ruvixx
02.2025 - 08.2025
- Actively prospected and acquired new clients through cold calls and email outreaches to generate new business opportunities.
- Developed and executed targeted sales strategies to exceed performance KPIs.
- Managed the end-to-end sales lifecycle across SMB, Mid-market, and Enterprise segments.
- Held discovery calls with C-level executives to understand client business needs.
- Provided ongoing support and served as a primary point of contact for clients, ensuring satisfaction and maximizing upsell potential.
- Maintained accurate and up-to-date records of sales activities, client interactions, and prospects using Salesforce CRM.
Senior Product Compliance Manager
Amazon
12.2020 - 02.2025
- Owned and managed a portfolio of high-value enterprise accounts, ensuring revenue growth, retention, and long-term partnerships.
- Achieved 15-20% year-on-year revenue growth through upselling, cross-selling, and proactive client engagement.
- Negotiated and closed multi-million-dollar contracts with clients.
- Mentored and guided team members in account handling and negotiation best practices.
- Worked closely with internal teams and partners to grow deal sizes and ensure seamless communication.
Learning Consultant
Great Learning
01.2020 - 05.2020
Area Cluster Manager
Meddo
09.2019 - 01.2020
- Conducted root cause analysis of daily operations, medicine sales, and clinic consultations.
- Managed roster for 20 clinic managers to ensure optimal staffing levels.
- Addressed concerns raised by doctors and provided effective solutions.
Key Account Manager
Zomato
04.2018 - 09.2019
- Managed a total capacity of 18,000 restaurants/clients and conducted in-depth analysis of sales to drive revenue growth.
- City DRI of Hoshiarpur for acquisition and Exclusivity.
- On-boarded merchants on the Online Ordering Platform.
- Managed a pilot project involving sales and account management to ensure restaurant growth.
Education
Bachelor of Arts - English Honours
Amity University
01-2017
Commerce
St. Martin's Diocesan School
New DelhiSkills
- Client acquisition
- Sales strategy
- Contract negotiation
- CRM management
- Financial forecasting
- Customer relationship management
- Revenue generation
- Decision-making
- Account management
Accomplishments
- PA Resolver of the Year (FY 23, FY24)
- Ace of Spades (RnR) FY24
- Highest Ad Sales in Zomato (2019 - 7.5 Lakh)
Timeline
Sales Manager
Ruvixx
02.2025 - 08.2025
Senior Product Compliance Manager
Amazon
12.2020 - 02.2025
Learning Consultant
Great Learning
01.2020 - 05.2020
Area Cluster Manager
Meddo
09.2019 - 01.2020
Key Account Manager
Zomato
04.2018 - 09.2019
Bachelor of Arts - English Honours
Amity University
Commerce
St. Martin's Diocesan School
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