

Dynamic customer service professional with a proven track record at Tech Mahindra, excelling in conflict resolution and relationship building. Leveraged critical thinking to enhance service processes, achieving a 20% improvement in response times. Proficient in data entry and POS systems, committed to delivering exceptional customer experiences.
Customer service
Active listening
Critical thinking
Data entry
Customer relations
Relationship building
Conflict resolution
Computer proficiency
POS systems expert
Computer diploma
Computer diploma