Hardworking Associate with experience building positive, productive client relationships for increased revenue. Retained product and service knowledge to deliver first-class customer guidance. Collaborated well with wider teams to maintain smooth, efficient business operations.
Overview
6
6
years of professional experience
Work History
Associate
Cognizant Technology
Chennai
01.2019 - 01.2024
Worked as an Oracle DBA Admin
Identified and resolved customer needs promptly and efficiently.
Facilitated audits and process reviews to spot performance bottlenecks and drive improvements.
Used technical and detailed information to prepare comprehensive reports.
Assisted associated departments with clerical and administrative support.
Trained and mentored junior administrative team members in procedures.
Helped staff with special projects by setting up schedules and organising resources.
Event Coordinator
Creative Monkeez
06.2022 - 11.2023
Managed smooth operations and communicated timely updates to coordinate administrative activities.
Answered mailed, emailed, telephoned and in-person requests for service and information.
Oversaw risk management, identifying and evaluating risks to prevent negative impact on desired outcomes
Event Organizer
Percept D Mark (Part Time)
02.2018 - 01.2019
Planned and designed schedules for events, including entertainment, activities, meals and other aspects based on client requests.
Attended events to ensure all operations, processes and activities ran smoothly, rectifying issues as they occurred without difficulty.
Conducted extensive market research to gather information and negotiate contracts before closing service deals.
Administered contracts to deliver outstanding vendor coordination, timeline development and day of coordination services.