AKSHAYA VENUGOPAL

• Responsible for managing vendor communications through different channels, such as phone and email.
• Playing active role in team, interacting with Auditors on issues relating to Process Flows, Critical Aspects, Control Points and Resolution process as required.
• Managed approximately 30 incoming calls & 150 emails per day from customers
• Playing active and senior role in Help desk & Vendor Statement Reconciliation Team, resolving business unit issues with regards to accounts & payments request for suppliers and handling Top suppliers statement reconciliation.
• Perform through analysis on invoices, Purchase orders and confirmation received from vendors and keeping track of audit of Critical payments which involves explaining them.
• Responsible for stopping Checks based on the track of lost invoices and improper expenditure authorizations.
• Minimizing track record of missed payments, also keeping such incidents in logs.
• Developed problem-solving abilities through hands-on experience with real-life business scenarios.
• Strengthened leadership skills by overseeing projects and guiding team members towards successful outcomes.
• Used company reports to analyze sales, gross profit and inventory activities.
• Showcased strong organizational skills by effectively managing multiple projects and tasks simultaneously, meeting all deadlines, and maintaining a high level of performance under pressure.
• Improved management skills by participating in rigorous training programs and workshops.
• Maintained high-quality standards in all aspects of work, ensuring customer satisfaction at every touch point within the business journey.
• Strengthened client relationships, regularly communicating project updates and addressing concerns promptly.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Collaborated with cross-functional teams to achieve project goals on time and within budget.
• Handled day-to-day customer or client questions via telephone or email.
• Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.

Management of Petty cash transactions.

• Reconciliation of direct debts and finance accounts.
• Ensuring all payments amounts & records are accurate.
• Preparation of statutory accounts.
• Managed approximately 30 incoming calls & 150 emails per day from customers
• Working with journals, sales and purchase ledger.
• Planning and budget control.
• Assisting qualified accounts with audit.
• To do check printing and invoice checking.
• Preparation of payment excel.
• Supported the finance team by processing invoices and expense claims promptly and accurately.
• Organized budget documentation and tracked expenses to maintain tight business controls.
• Entered financial data into company accounting system with stringent adherence to data security protocols