Akshaya Aby
Bengaluru,KA
Summary
Results-driven Business Analyst with 2 years of experience in project planning, stakeholder engagement, and process improvement. Proficient in gathering requirements and analyzing business processes. Strong communicator with excellent documentation and data integration skills, focused on delivering high-quality, accurate results.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Business Systems Analyst
Epsilon India
08.2022 - Current
- Managed project documentation and engaged with stakeholders to ensure project alignment with business objectives
- Supported higher management in enhancing value propositions by creating detailed requirement documents, process maps, and use cases.
- Ensured accurate and constant reporting for all operating departments and identified and resolved project issues and risks, ensuring timely resolution.
- Analyzed business processes, identifying areas of improvement and recommending solutions.
- Facilitated communication between stakeholders, project teams, and technical experts to design and implement data integration solutions.
- Developed test plans and conducted testing to ensure system functionality and integration.
Education
MBA - Marketing and Operations
Rajagiri College of Social Sciences
Kalamassery06.2022
Bachelor of Science - Biotechnology And Botany
CMS College
Kottayam, India06.2020
Skills
- Project Management
- Stakeholder Communication
- SAP Business Objects
- JIRA
- VSTS
- MS Excel
- Requirement Gathering
- Agile Methodology
- User Stories
- Power BI
- SQL
- Business Documentation
- Change Management
- Process Analysis
Certification
- Scrum Master Certified (SMC)
- Digital Marketing
Projects
- Implementation of Golden Standard for Process Flow:
Led a cross-functional project team in developing and implementing a golden standard for process flow, resulting in significant efficiency improvements and quality enhancements.
- Offer Creation Automation:
Implemented automation of offer creation process, collaborating with developers and QA, and gathering requirements, achieving 75% reduction in delivery time.
Languages
English
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
Business Systems Analyst
Epsilon India
08.2022 - Current
MBA - Marketing and Operations
Rajagiri College of Social Sciences
Bachelor of Science - Biotechnology And Botany
CMS College
- Scrum Master Certified (SMC)
- Digital Marketing
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