Quality assurance professional with proven track record in software testing and quality control at Cognizant Technology Solutions. Adept at identifying issues, implementing solutions, and streamlining workflows to enhance product reliability. Strong emphasis on teamwork, adaptability, and delivering consistent results. Skilled in test automation, bug tracking, and documentation, ensuring high standards in every project.
Overview
4
4
years of professional experience
1
1
Certification
Work History
QA Analyst
Cognizant Technology Solutions, CTS
10.2021 - Current
Collaborated with cross-functional teams to ensure seamless integration of new features and bug fixes.
Improved software quality by executing thorough test plans and identifying defects before release.
Contributed to the establishment of performance benchmarks, tracking QA metrics over multiple development cycles.
Expanded team knowledge base, mentoring junior QA analysts on best practices and industry standards.
Supported timely project completion through efficient prioritization and execution of test tasks.
Mitigated risk in software releases by consistently detecting critical defects during the testing phase.
Promoted a culture of continuous improvement, regularly reviewing and refining QA processes and methodologies.
Maintained robust documentation of test results, providing valuable insights for future development efforts.
Identified opportunities for automation, implementing script-based tests to minimize manual effort and increase accuracy.
Streamlined QA processes for better efficiency, implementing standardized test cases across multiple projects.
Managed defect reporting process, ensuring clear communication with stakeholders regarding issue status and resolution timelines.
Enhanced product performance by conducting comprehensive regression testing on new updates.
Facilitated effective communication between developers and testers, fostering collaboration in resolving issues quickly.
Encouraged adoption of best practices among team members, leading workshops and training sessions on relevant topics.
Boosted customer satisfaction by ensuring high-quality user experiences through rigorous usability testing.
Developed and maintained quality assurance procedure documentation.
Completed in-depth usability testing on Windows, Android and iOS mobile devices.
Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.