Akshay Dinesh

Project: Young Living E-Commerce Platform (Global platform for health & wellness products – B2C/B2B commerce)

Roles & Responsibilities:

• Developed scalable backend services using Java, Spring Boot, and Apache Camel, aligned with microservice architecture principles.
• Integrated event-driven systems using Apache Kafka and RabbitMQ to enable real-time asynchronous service communication.
• Built and tested robust REST APIs, applying Java Collections Framework and SDLC principles for performance and maintainability.
• Utilized Zookeeper for backend configuration management and runtime service coordination.
• Performed unit testing using JUnit, followed organizational standards, and participated in peer code reviews to ensure code quality and coverage.
• Managed build and deployment pipelines using Maven and Jenkins, ensuring smooth and automated CI/CD workflows.
• Performed Apache Solr version upgrades, and supported Docker image deployments to modernize backend environments.
• Prepared and executed JMeter scripts to simulate user scenarios and automate repetitive manual backend tasks for QA and DevOps flows.
• Monitored system logs and application performance using Instana and Kibana; conducted root cause analysis for faster resolution.
• Coordinated with cross-functional teams such as DevOps, Infrastructure, and NOC to troubleshoot and resolve environment and deployment issues.
• Participated in architecture discussions, API documentation, and Agile sprint ceremonies including story grooming, planning, and retrospectives.
• Actively involved in design discussions, documentation in JIRA Confluence, and backend support for new features and enhancements.
• Supported multiple product launch activities, including promotion setups, inventory updates required for launch activity.
• Utilized tools like Github , Bitbucket, Postman, and JIRA throughout the software development lifecycle.

• Provided remote support to users across 60+ locations using IBM remote tools.
• Handled OS/software installation, VPN setup, Lotus Notes configuration, and printer/scanner setup.
• Troubleshot hardware/software issues and ensured applications were configured to organizational standards.
• Configured system components including IE settings and email clients.
• Coordinated with the Operational Manager for escalations, process improvements, and service delivery enhancements.
• Provided employee training and presentations on basic operations, software usage, and support quality standards.