AKSHAY PANT
Six Sigma Consultant
New Delhi
Summary
Results-driven Six Sigma Consultant with over five years of experience in transforming complex business workflows using Lean Six Sigma methodologies, automation strategies, and data analytics. Expertise in mapping end-to-end processes and documenting stakeholder decision logic to convert manual workflows into scalable, automation-ready designs. Proven track record of reducing cycle times, enhancing data quality, and delivering measurable savings through structured analysis and insights into rejection patterns. Exceptional communication skills facilitate effective alignment of business needs with technology solutions and operational outcomes across diverse global and cross functional teams.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Process Engineering Analyst
Norstella
10.2024 - Current
- Design end-to-end data workflows for clinical intelligence by documenting analyst decision logic, field dependencies, and source usage patterns to create automation-ready process maps for future Fusion scale-up.
- Conducted rejection analytics across high-volume datasets to identify top error-prone fields, uncovering patterns that can drive ~28% reduction in repeat errors through targeted controls and logic rules.
- Performed structured analyst shadowing (20+ hours) to capture tacit knowledge, converting unstructured decision steps into standardized rules, improving consistency and reducing clarification loops by ~15%.
- Built field-level logic frameworks distinguishing rule-based vs ML-driven decisions, enabling estimation of cycle-time savings and forming the foundation for automation feasibility in drug data curation workflows.
- Developed future-state process documentation (SOPs, logic sheets, process maps) that reduce onboarding time and improve knowledge transparency, supporting faster analyst enablement.
- Synthesized rejection data into actionable process improvements, highlighting validation gaps, inconsistent source interpretation, and missing definition rules, enabling UI enhancements aligned with error-prevention design.
- Established a structured feedback loop connecting analyst output, quality checks, and improvement actions, improving visibility into rejection causes and supporting data-driven decision making across the content value chain.
- Created documentation assets (SOPs, field logic sheets, process flows, analyst playbooks), improving onboarding efficiency and knowledge transparency across the Content Strategy team.
- Established effective communication channels among team members, resulting in improved collaboration on projects.
Process Excellence Consultant
MBS Solutions (Client - S&P Global)
07.2024 - 10.2024
- Analyzed end-to-end research and reporting workflows across three business units, mapping current state processes, decision logic, and analyst effort distribution to identify automation opportunities and cycle-time inefficiencies.
- Conducted structured shadowing sessions (30+ hours) with global analysts to understand report writing behaviors, source selection patterns, and manual data preparation steps, converting tacit knowledge into standardized logic flows.
- Applied Lean Six Sigma analysis to identify non-value-added tasks in report creation, sorting, and data extraction, enabling ~30% FTE reduction through targeted GenAI and automation interventions.
- Designed GenAI-driven solution concepts for report drafting, data sorting, and semi-automated data scraping, reducing manual writing cycles from approximately 8 hours to ~5 hours, supporting ~35% cycle-time improvement.
- Built future-state workflows separating rule-based vs AI-enabled opportunities, quantifying potential cost savings and productivity gains to support leadership decisions on automation investment.
- Translated analysis results into practical implementation recommendations, including standardized templates, logic rules, and automation triggers that improved content consistency and reduced rework by ~20%.
- Developed documentation assets (logic models, SOPs, process maps, improvement playbooks) enabling scalable adoption of automation ideas and reducing dependency on individual analyst working styles.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
Operation Excellence Analyst
Syneos Health
01.2023 - 04.2024
- Implemented Lean Six Sigma improvements to optimize the end-to-end termination process for 9,000+ employees, reducing cycle time by 25% and improving customer satisfaction by 40% within 5 months, while enhancing employee experience.
- Designed and deployed a cross-functional global service model across 90+ countries, completing installation and pilot within 4 months, streamlining inter-team workflows and improving data flow efficiency across regions.
- Led Agile planning and execution for process integration of an acquired company, mapping end-to-end workflows, documenting transitions, and aligning regional teams to ensure on-time operational readiness.
- Delivered Lean Six Sigma capability building by conducting structured training sessions across regional hubs, significantly improving employee problem-solving skills and process thinking mindset.
- Analyzed legacy business processes to identify bottlenecks, defects, and waste, translating insights into prioritized improvement roadmaps focused on cycle time, quality, and cost reduction.
- Piloted multiple Lean Six Sigma projects using the DMAIC framework, driving defect reduction, cost savings, and process streamlining in cross-functional environments.
- Used statistical tools (Minitab, Excel, Visio) to analyze process data, uncover trends, validate solutions, and support decision making with quantitative evidence.
- Developed scalable process documentation including SOPs, process maps, and control plans, enabling consistent execution and improved onboarding experience.
- Presented improvement outcomes and insights to senior leadership through structured dashboards and reports, influencing operational decisions and driving adoption of best practices.
- Created detailed project plans with clear milestones, risk management, and budget oversight, ensuring solutions were delivered within scope, timeline, and cost targets.
Business Development Executive
Relevel by Unacademy
02.2022 - 08.2022
- Implemented Six Sigma methodologies to address prolonged AHT, resulting in 20% reduction in handling time, thereby enhancing cycle time and customer feedback quality.
- Integrated data analysis to identify factors impacting declining sales, resulting in 30% annual increase in sales.
- Conducted market research and lead generation activities to identify new business opportunities.
- Established and nurtured strong business networks and relationships by directly communicating with customers and partners.
- Implemented innovative training methods for new/existing staff members to enhance revenue generation and overall success.
Business Analyst
Gaddiel Industries
01.2021 - 12.2021
- Utilized Lean Six Sigma and business analysis skills to conduct stakeholder interviews and Kaizens; monitored KPIs, achieving 20% reduction in delivery delays, 15% decrease in cycle time, and improved process accuracy.
- Collaborated with IT and data engineering teams to gather relevant data and develop a Power BI dashboard, resulting in improved visibility into key metrics, faster decision-making, and a 20% increase in operational efficiency within 5 months of deployment.
- Applied Lean Six Sigma principles to identify and eliminate waste in SDLC, reducing TAT by 25% and eliminating 16% process waste.
- Gathered and documented requirements from stakeholders for various software development projects.
- Created detailed project plans, timelines, and milestones to ensure on-time delivery of project deliverables.
- Utilized Lean Six Sigma practices and principles to assess business processes, process flows, and functional specifications to stakeholders.
- Collaborated with development teams to design and implement business solutions, leading to 20% reduction in process errors.
- Conduct user acceptance testing (UAT) and ensure solutions meet business needs and quality standards.
- Prepared comprehensive reports and dashboards for senior management to track project progress and performance.
- Facilitated workshops and training sessions for end-users on new system functionalities.
- Handled projects including:
- Optimization of Production Process to enhance the efficiency and accuracy of the production process system.
- Implementation of Business Intelligence (BI) Dashboard for the company to provide real-time insights into key performance metrics and facilitate data-driven decision-making.
- Optimization of production time for software development to reduce the time-to-production for software products by streamlining the software development lifecycle (SDLC) and improving project management processes.
Business Development Associate
BYJU'S
10.2019 - 12.2020
- Implemented proactive strategies, promptly resolving issues, leading to 18% increase in customer satisfaction and retention rates.
- Led remarkable 40% revenue growth and substantial increase in new business opportunities by conducting market research and assisting team members in optimizing lead generation methods.
- Increased revenue by acquiring new clients and enhancing service delivery for existing customer accounts.
- Strategized marketing campaigns and utilized referral networks to drive business growth.
- Established communication channels with local organizations to expand networks and generate leads.
- Conducted negotiations, finalized contracts, and successfully closed sales with both new and existing clients.
Education
B.Tech - Electronics and Communication
Gurukul Kangri Vishwavidyalaya
08-2019
SSC -
New Green Field School
05-2015
Six Sigma Black Belt
Advance Innovation Group
Delhi 04.2001 -
Six Sigma Green Belt
Advance Innovation Group
Delhi, IndiaSkills
- Business Process Design
- Business Intelligence (BI) Tools
- Process Assessment
- Data Analysis
- Process Modeling and Analysis
- Requirements Gathering
- Agile Methodologies
- Dashboard Creation
- Documentation and Presentation
- Lean Six Sigma Methodologies & Tools
- Analytical and Critical Thinking
- Cost-Benefit Analysis
- Project Management
Timeline
Process Engineering Analyst
Norstella
10.2024 - Current
Process Excellence Consultant
MBS Solutions (Client - S&P Global)
07.2024 - 10.2024
Operation Excellence Analyst
Syneos Health
01.2023 - 04.2024
Business Development Executive
Relevel by Unacademy
02.2022 - 08.2022
Business Analyst
Gaddiel Industries
01.2021 - 12.2021
Business Development Associate
BYJU'S
10.2019 - 12.2020
Six Sigma Black Belt
Advance Innovation Group
04.2001 -
B.Tech - Electronics and Communication
Gurukul Kangri Vishwavidyalaya
SSC -
New Green Field School
Six Sigma Green Belt
Advance Innovation Group