Business Analyst with 5+ years of experience in data-driven decision making and process improvement. Successfully led multiple projects, including the implementation of a new CRM system that increased Project sustainability and customer retention by 25%. Proven ability to manage cross-functional teams and deliver results in fast-paced environments Willingness to take on added responsibilities to meet team goals.
Requirements Gathering
IIBA
Project Name:- Ice bar transitioning to CRM
Duration:- July2022 to July 2023 (12 Months)
Methodology:- Agile tools JIRA, SCRUM,
Worked On:- Power BI
Project Domain:- CBRE
Project expectations:-
Project Name:- 8x8 to Ice Bar application Transition
Duration:- July2022 to Present (25 Months)
Methodology:- Waterfall
Project Domain :- CBRE
Project Expectations:-
IIBA