Akshay Sunil Korgaonkar
Pernem
Summary
Dynamic leader with a proven track record at Durga Motors, excelling in sales expertise and team motivation. Spearheaded projects that enhanced team performance and customer satisfaction, employing effective coaching and leadership skills. Demonstrated exceptional ability in relationship building and complaint resolution, driving retention and growth.
Overview
11
11
years of professional experience
Work History
Team Leader
Durga motors
Porvorim
01.2024 - Current
- Assigned projects and distributed tasks to team members as per area of expertise.
- Maintained open lines of communication with senior management, reporting team progress and challenges.
- Analyzed key performance indicators to identify effective strategies.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Motivated team members through recognition programs and performance-based incentives.
- Maintained positive working relationship with fellow staff and management.
Sales Associate
Durga motors
Porvorim
01.2021 - 01.2024
- Adhered to company initiatives and achieved established goals.
- Handled customer complaints in a professional manner.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Trained new team members in cash register operation, stock procedures, and customer services.
Sales Advisor
Alcon Hyundai
Porvorim
01.2017 - 03.2019
- Provided customers with information on products and services available.
- Gathered customer feedback to improve sales strategies.
- Reduced process lags by training employees on best practices and protocols.
- Negotiated deals and handled complaints or objections.
Sales Advisor
K.V. MOTOTECH
MAPUSA
01.2014 - 12.2016
- Maintained accurate records of all sales activities, including contacts, accounts, orders, payments.
- Resolved customer complaints in a timely manner.
Education
High School Diploma -
Govt Higher Secondry
Pernem04-2012
Skills
- Coaching
- Complaint resolution
- Client communication
- Mentoring
- Sales expertise
- Team building
- Team motivation
- Work planning
- Team supervision
- Conflict resolution
- SOP adherence
- Relationship building
- Leadership
Accomplishments
- Employee of the month March-23
- Employee of the month April-23
- Employee of the month Aug-23
- Team leader of the month- March-24
- Team leader of the month April-24
Languages
konkani
First Language
English
Advanced (C1)
C1
Hindi
Proficient (C2)
C2
Marathi
Proficient (C2)
C2
Timeline
Team Leader
Durga motors
01.2024 - Current
Sales Associate
Durga motors
01.2021 - 01.2024
Sales Advisor
Alcon Hyundai
01.2017 - 03.2019
Sales Advisor
K.V. MOTOTECH
01.2014 - 12.2016
High School Diploma -
Govt Higher Secondry
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