Akshey M A
Chennai
Summary
Dynamic professional with a robust foundation in customer service and technical support, recognized for achieving top survey honors at Sutherland Global. Proven ability to enhance student success at Vijay Commercial Institute through tailored tutoring strategies and exceptional communication skills. Committed to leveraging expertise in information technology and social media to advance organizational objectives.
Overview
3
3
years of professional experience
Work History
Associate Intern
Sutherland Global
Chennai
10.2024 - 12.2025
- Completed a 3-month internship at Sutherland Global, enhancing communication skills through associate accountant chat support.
- Received recognition as survey topper in the first month for achieving positive survey results.
- Provided exceptional customer service via chat for Shutterfly, and provided technical support when needed during software upgrades or installations.
Tutor
Vijay Commercial Institute
Chennai
05.2023 - 08.2024
- Reasons for the needs of individual students and provided targeted support to ensure their success.
- Facilitated discussions to help students develop communication and problem-solving skills.
- Provided individualized instruction to help each student reach their academic goals.
Education
Bachelor of Computer Applications -
DR MGR EDUCATIONAL RESEARCH INSTITUTE
Chennai01.2025
High School - Computer Applications
Sethu Bhaskara Matriculation Higher Secondary School
Chennai05.2022
Skills
- Quick Learner
- Leadership qualities
- Good communication skills
- Effective Multitasking
Hobbies and Interests
- Gaming
- CTF
Languages
- English
- Tamil
- Malayalam
Languages
Tamil
First Language
English
Proficient (C2)
C2
Malayalam
Intermediate (B1)
B1
Timeline
Associate Intern
Sutherland Global
10.2024 - 12.2025
Tutor
Vijay Commercial Institute
05.2023 - 08.2024
Bachelor of Computer Applications -
DR MGR EDUCATIONAL RESEARCH INSTITUTE
High School - Computer Applications
Sethu Bhaskara Matriculation Higher Secondary School
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