Akshita Bhardwaj

1. Efficient Management of Employee Complaints and Issues

a) Proficient handling of employee complaints and issues through email

b) Effective resolution of Zoho tickets/cases.

2. Development and Maintenance of HR Policies

a) Excellence in developing and maintaining up-to-date HR policies

b) Ensuring current processes and procedures.

3. Oversight of HR Portals

a) Expert management of HR portals such as Zoho People and Zoho Recruit

b) Creation of offer letters and appointment letters

4. Organized Record-Keeping

a) Skillful maintenance of well-organized records from onboarding to exit

b) Management of physical and electronic documentation

5. Staffing and Recruitment

a) Determination of staffing requirements for all department heads

b) End-to-end recruitment, including talent sourcing, Employee Referrals and selection through various platforms such as Naukri, Updaaz, Hirist, WorkIndia, Linkedin etc

6. Strategic Vision for Workforce Management

a) Development of a long-term strategic vision for workforce management

b) Creation of regular dashboards and hiring plans for business expansions

7. Administrative Support and Coordination

a) Administrative support for payroll and implementation of workforce programs

b) Timely coordination of interviews and closure of open requirements within defined SLAs

8. Relationship Management and HR Onboarding

a) Maintenance of relationships with vendors and internal stakeholders

b) Completion of HR onboarding for new employees and implementation of orientation measures

9. Candidate Experience Programs and Workforce Planning

a) Establishment of candidate experience programs

b) Collaboration with leads and department heads for effective workforce planning

10. Termination/Exit Procedures

a) Completion of termination procedures for terminated employees

b) Review of release forms, knowledge transfer process, and issuance of appropriate termination letters

1. I have amassed extensive expertise in all aspects of staffing services. This includes employing various advanced techniques for candidate sourcing, meticulously assessing resumes, conducting comprehensive interviews, and adeptly negotiating salaries while providing steadfast support to candidates throughout the entire process.

2. My responsibilities have extended to effectively managing pre-screening and salary negotiation with selected candidates, overseeing the development of a robust resume database tailored to anticipated and 2 high-potential requirements, and consistently updating and refining job descriptions to precisely capture the specific responsibilities and roles associated with each position.

3. Additionally, I consistently produce detailed and insightful HR reports on a weekly and monthly basis, contributing to informed decision-making within the organization