Summary
Overview
Work History
Education
Skills
Certification
Test Management Tools
Domains
Timeline
Generic

Akshita Bhargava

Jaipur

Summary

12+ years of professional experience in software quality assurance and certified Salesforce Admin, adept at analyzing and tracking bugs to facilitate user experience. Highly skilled in developing test plans and strategies to achieve overall organizational goals. Proficient in consulting and experienced in leading/ managing teams.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Project Lead Quality

Persistent Systems
Jaipur
12.2023 - Current
  • Reviewed, maintained and organized manual test cases, fostering efficiency across the team.
  • Applied Agile and Scrum methodologies to effectively manage releases and sprints.
  • Developed comprehensive test plan that to improve quality.
  • Worked closely with development teams to address issues and enhance product quality.
  • Streamlined onboarding processes for new team members through targeted training initiatives.
  • Tracked bug resolutions, validated fixes, and supported developers with QA perspectives.
  • Conducted root cause analysis on issues, ensuring thorough tracking and reporting of outcomes.
  • Coordinated UAT activities between development team, QA Team and UAT users to ensure effective communication and timely resolution of defect.
  • Facilitated UAT bug triage meetings to ensure adherence to defined processes.
  • Developed and executed SIT test cases to ensure effective test coverage.
  • Conducted Integration testing to validate end-to-end functional and data flow between Salesforce system and SAP While resolving any dependencies.

Senior Salesforce Consultant

Deloitte Touche Tohmatsu India LLP
New Delhi
04.2022 - 08.2023
  • Involved in Salesforce Functional and Integration Testing.
  • Executed test cases and documented defects using JIRA.
  • Optimized test cases to maximize success of manual software testing.
  • Directed QA team in completing regression tests to support successful product development stages.
  • Contributed to root cause analysis to determine core reason for failures and errors.
  • Collaborated with developers and product owners to stay current on product features and intended functionality.
  • Streamlined project management processes by implementing Agile methodologies and improving team communication.
  • Implemented risk-based testing strategies that prioritized high-risk scenarios, enabling efficient use of resources during tight deadlines.

Quality Assurance Expert

Traction on Demand Pvt. Ltd.
Jaipur
03.2020 - 04.2022
  • Independent QA for Salesforce Implementation projects on Service and Sales cloud
  • Involved in Salesforce Functional Testing
  • Involved in Data Integration Testing using MuleSoft
  • Implemented STLC phases including Test Plan Creation, Estimations, Test Closure Report, Sign Off Document
  • Mentored and manage QA Team
  • Implemented company-wide QA Onboarding and Mentorship Program
  • Participated in team-building activities to enhance working relationships.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Used coordination and planning skills to achieve results according to schedule.

Sr. Quality Engineer

Metacube Software Pvt. Ltd.
Jaipur
09.2015 - 10.2019
  • Authored, Reviewed and Executed functional test cases in TestRail on basis of FRS (JIRA Confluence).
  • Contributed to root cause analysis to determine core reason for failures and errors.
  • Designed and developed automation scripts using Selenium Webdriver(Java) for existing manual test cases
  • Involved in Functional Review of Automated Test cases
  • Tracking and maintaining DSR (Daily Status Report) and WSR (Weekly Status Report) using JIRA Dashboard

Quality Engineer

CresTech Software Systems Pvt. Ltd.
Noida
02.2013 - 08.2015
  • Authored, Reviewed and Executed functional test cases on basis of Design document/ Functional specification document
  • Involved in Functional Testing, Regression and Retesting, Browser Compatibility testing, Mobile Application Testing.
  • Bug logging, verification and reviewing bugs of team members.
  • Designed and developed automation scripts using Selenium Webdriver(Java) for existing manual test cases
  • Tracking and maintaining DSR (Daily Status Report) and WSR (Weekly Status Report) using JIRA Dashboard

Education

B.Tech (CSE) -

ICFAI University
Dehradun
2011

Skills

  • Software quality assurance
  • Salesforce (Sales, Service, Health and Experience Cloud)
  • Agile methodologies
  • Test management
  • MuleSoft
  • Integration testing
  • API Testing
  • Database Testing
  • Mobile Application Testing
  • Automation testing (Selenium WebDriver and Robot Framework)
  • SQL
  • SOQL

Certification

  • Salesforce Certified Service Cloud Consultant
  • Salesforce Certified Sales Cloud Consultant
  • Salesforce Platform App Builder
  • Salesforce Administrator
  • ISTQB Agile Foundation Level
  • ISTQB Foundation Level

Test Management Tools

  • JIRA
  • Confluence
  • TestRail
  • Zephyr
  • Azure DevOps

Domains

  • Healthcare
  • Banking/ Finance
  • CRM
  • ERP
  • eLearning/ Education

Timeline

Project Lead Quality

Persistent Systems
12.2023 - Current

Senior Salesforce Consultant

Deloitte Touche Tohmatsu India LLP
04.2022 - 08.2023

Quality Assurance Expert

Traction on Demand Pvt. Ltd.
03.2020 - 04.2022

Sr. Quality Engineer

Metacube Software Pvt. Ltd.
09.2015 - 10.2019

Quality Engineer

CresTech Software Systems Pvt. Ltd.
02.2013 - 08.2015

B.Tech (CSE) -

ICFAI University

Similar Profiles

CREATE PROFILE
Akshita Bhargava