ISTQB certified QA professional with 5 years of experience and a strong foundation in both Quality Assurance and Business Analysis. Skilled at eliciting requirements, managing stakeholder communications, and delivering high-quality software through thorough testing and agile documentation practices. Adept in both manual and automated testing, as well as translating business needs into functional specifications and actionable plans.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Software Quality Analyst / Business Analyst
Brands For Less Group
Dubai
01.2024 - Current
Conducted end-to-end testing and UAT for the Brands for Less website and mobile platforms, improving customer experience across GCC and non-GCC markets.
Managed and updated content via CMS tools for multiple brands (Brands for Less, Tchibo, Mumuso, etc.), ensuring alignment with business requirements and marketing goals.
Collaborated with product owners and marketing teams to gather, analyze, and translate business requirements into functional specifications.
Created user stories, business process flows, and acceptance criteria in Confluence and Jira.
Conducted stakeholder meetings to gather requirements and validate solutions; presented findings through structured reports and visuals (Lucidchart, MS Visio).
Led a QA team of 4, mentoring them on best practices for both testing and agile documentation.
Created and executed test plans, cases, and automation scripts using Selenium with Java and TestNG.
Used Postman for API testing and validated data integration with third-party services.
Analyzed website usage data and incident reports to identify bottlenecks and improvement opportunities. Additionally supported customer service team to handle the customer related queries and issues regarding the website and app.
Quality Assurance Consultant
360logica Software Testing Services
Noida
11.2021 - 10.2022
Worked closely with cross-functional teams to gather and document business and technical requirements for web-based financial applications.
Occasionally facilitated sprint planning, backlog grooming, and demo sessions to align development with stakeholder expectations.
Performed User Acceptance, regression, smoke, and sanity testing using Agile methodology on a web-based financial fraud detection application within the dynamic trading domain, ensuring data integrity.
Automated test scripts selenium and executed them in CI/CD environments.
Create and run API testing via Postman, validating endpoints and data for seamless integration, enhancing system reliability.
Created Test Plan, Cases, Defect Reports, Atlassian Confluence docs, RTM and generated monthly, quarterly reports for leadership and quality improvement.
Managed defects using JIRA, aiding developers with extra tests for resolution.
Communicate with product, design and executive teams through written reports and oral presentations to identify and solve quality issues.
Conducted requirement analysis, documentation of test cases, test execution, proficient bug reporting, and effective defect management.
Tested annuity customer Information and payment system that is developed to maintain and process health insurance claims and member enrolments.
Documented comprehensive test scenarios and test cases while ensuring the collection of appropriate test data.
Executed comprehensive testing processes, encompassing User Acceptance Testing (UAT), Retesting, Reconciliation Testing, and Functional testing.
Utilized SQL queries to validate batch reports and database functionalities, ensuring accurate data migration.
Conducted testing using various methodologies, such as Cross-Browser Testing, GUI Testing, Windows upgrade testing, Functional testing, Regression testing, and Smoke testing.
Developed comprehensive test plans and test cases based on high-level Test Scenarios.
Segregated repetitive regression test cases and automated them to reduce manual testing effort and optimize resources.
Education
Bachelor of Technology - Computer and Information Sciences
Business Management/ Administration at Greenwood Brands, Market Performance GroupBusiness Management/ Administration at Greenwood Brands, Market Performance Group