Bhavuk Malhotra
New Delhi
Summary
Organized and dependable sales professional with expertise in mortgage refinancing, security systems sales, payroll support, quality assurance, and human resources. Demonstrated ability to manage multiple priorities, build and maintain client relationships, and deliver consistent revenue growth. Proficient in CRM management and compliance, with strong communication and negotiation skills.
Overview
4
4
years of professional experience
Work History
Sales Associate
Halcome Private Ltd
New Delhi
2024.04 - 2025.03
- Specialized in refinancing mortgages and collaborating with ADT to sell security systems.
- Achieved 25% sales growth through strategic prospecting and targeted marketing campaigns.
- Strengthened customer relationships, enhancing retention and referral rates by 30%.
- Employed persuasive communication and negotiation techniques to secure high-value deals.
- Maintained comprehensive records of sales activities in CRM for data-driven decision-making.
CET Specialist Agent – Payroll Help Desk
PeopleStrong Company
New Delhi
2023.01 - 2024.03
- Managed payroll processing for over 100 employees, ensuring accuracy and timely delivery.
- Achieved a 95% resolution rate by addressing payroll inquiries and discrepancies efficiently.
- Maintained confidentiality in handling sensitive compensation and benefits information.
- Executed data entry, validation, and tax compliance reporting utilizing Microsoft Excel.
Assistant – Quality Check Department
Tech Repair 247
New Delhi
2022.08 - 2022.12
- Conducted call quality assessments to ensure adherence to service standards.
- Identified and documented irregularities, collaborating with cross-functional teams for corrective actions.
- Maintained audit-ready records and facilitated training sessions, improving compliance by 20%.
Intern – Human Resources Department
Hotel Asia
Jammu
2022.02 - 2022.07
- Coordinated recruitment activities, including interview scheduling and candidate communications.
- Managed HR documentation, record-keeping, and policy research to support compliance.
- Assisted in employee engagement initiatives, contributing to a 15% increase in satisfaction scores.
Assistant Organizer – Event Management
Hotel Ritz
Jammu
2021.09 - 2022.01
- Assisted in planning and executing corporate and social events, overseeing logistics, venue setup, and vendor coordination.
- Captured client requirements, monitored timelines, and ensured seamless event execution.
- Analyzed post-event feedback and prepared recommendations, enhancing client satisfaction by 10%.
Intern – Human Resources Department
Duggal Industries
New Delhi
2021.01 - 2021.08
- Facilitated onboarding processes, guided new hires through orientation and training.
- Conducted employee satisfaction surveys and recommended engagement strategies.
- Organized internal events and maintained HR office documentation.
Education
Bachelor of Business Administration -
Institute of Information Technology And Management
Delhi2020-10
Senior Secondary Certificate -
Adarsh Public School
New Delhi2017-03
Skills
- Mortgage refinancing and security systems sales
- Client engagement and retention
- Negotiation and persuasion
- Microsoft Office (Excel, PowerPoint)
- Data entry and validation
- Quality assurance and compliance
Projects
Swachh Bharat Abhiyan: Led campus and community cleanliness drives, including tree plantation initiatives to promote environmental sustainability.
Accomplishments
- Best bowler, inter-college cricket league
- 3rd place, state roller skating competition
Timeline
Sales Associate
Halcome Private Ltd
2024.04 - 2025.03
CET Specialist Agent – Payroll Help Desk
PeopleStrong Company
2023.01 - 2024.03
Assistant – Quality Check Department
Tech Repair 247
2022.08 - 2022.12
Intern – Human Resources Department
Hotel Asia
2022.02 - 2022.07
Assistant Organizer – Event Management
Hotel Ritz
2021.09 - 2022.01
Intern – Human Resources Department
Duggal Industries
2021.01 - 2021.08
Bachelor of Business Administration -
Institute of Information Technology And Management
Senior Secondary Certificate -
Adarsh Public School