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Associate Principal Engineer

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Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Encouraging mission-driven nonprofit leader and analytical problem-solver with talents for team building, stewardship, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Successful nonprofit resource development and brand marketing professional.

With over seven years of customer service experience across diverse industries and four years as a Virtual Assistant, I bring a well-rounded skill set in administrative support, patient coordination, and client communication. In healthcare administrative roles, I have managed appointment scheduling, insurance verification, patient records, and provider calendars using systems such as eClinicalWorks (eCW), Salesforce, Zendesk, and HubSpot. I am experienced in handling inbound and outbound calls, live chat, and email correspondence—resolving inquiries, managing subscriptions, processing refunds, and addressing concerns with professionalism and empathy.
I emphasize accuracy, discretion, and HIPAA compliance when managing sensitive information and financial transactions. My strong work ethic, attention to detail, and dedication to delivering high-quality service consistently make me a dependable and valuable asset to any team. I also believe in the importance of work-life balance as a foundation for long-term productivity and personal well-being.

Polite and professional African communities together are successful in applying strong communication and problem-resolution skills to each customer issue. A solid history of surpassing productivity and quality targets in high-volume settings.
Skillful in building long-lasting, loyal customer relationships. Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and a true team player. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Devika Murugan

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Bachelor of Economics - Economics

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Secondary School Leaving Certificate - undefined

Associate of Arts - Business And Managerial Economics

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Higher Secondary Education - undefined

Secondary School Leaving Certificate - undefined

Bachelor of Economics - Economics

Associate of Arts - Business And Managerial Economics

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