ALAGURAJA K
Customer Manager
Udumalaipettai
Summary
Dynamic professional with a proven track record at Mahindra Rural Housing Finance, enhancing customer satisfaction and building strong client relationships through effective problem-solving and communication. Skilled in customer relations and financial management, adept at staff management and ensuring prompt resolution of complaints to drive positive outcomes.
Overview
4
4
years of professional experience
Work History
Customer Manager
Mahindra Rural Housing Finance
Udumalaipettai
02.2022 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly and professionally.
- Developed strong relationships with clients through consistent communication and proactive problemsolving.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
FIELD MANAGER
ARISE INVESTMENT AND CAPITAL LIMITED
Udumalaipettai
01.2021 - 01.2022
Education
Diploma In Mechanical Engineering - Mechanical Engineering
Sri Venkatakrishna Higher Secondary School
Kaniyur03.2014
Skills
Customer Relations
Languages
Tamil
Advanced (C1)
English
Intermediate (B1)
Interests
Playing cricket
Timeline
Customer Manager
Mahindra Rural Housing Finance
02.2022 - Current
FIELD MANAGER
ARISE INVESTMENT AND CAPITAL LIMITED
01.2021 - 01.2022
Diploma In Mechanical Engineering - Mechanical Engineering
Sri Venkatakrishna Higher Secondary School
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