ALAGURAJA K
Customer Manager
Udumalaipettai
Summary
Dynamic professional with a proven track record at Mahindra Rural Housing Finance, enhancing customer satisfaction and building strong client relationships through effective problem-solving and communication. Skilled in customer relations and financial management, adept at staff management and ensuring prompt resolution of complaints to drive positive outcomes.
Overview
4
4
years of professional experience
Work History
Customer Manager
Mahindra Rural Housing Finance
Udumalaipettai
02.2022 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly and professionally.
- Developed strong relationships with clients through consistent communication and proactive problemsolving.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
FIELD MANAGER
ARISE INVESTMENT AND CAPITAL LIMITED
Udumalaipettai
01.2021 - 01.2022
Education
Diploma In Mechanical Engineering - Mechanical Engineering
Sri Venkatakrishna Higher Secondary School
Kaniyur03.2014
Skills
Customer Relations
Staff Management
Financial Management
Account updates
Languages
Tamil
Advanced (C1)
English
Intermediate (B1)
Interests
Playing cricket
Timeline
Customer Manager
Mahindra Rural Housing Finance
02.2022 - Current
FIELD MANAGER
ARISE INVESTMENT AND CAPITAL LIMITED
01.2021 - 01.2022
Diploma In Mechanical Engineering - Mechanical Engineering
Sri Venkatakrishna Higher Secondary School