Alam Mozahid
Patna, Bihar
Summary
Results-driven professional with experience in warehouse operations, retail banking, public health management, and quick commerce. Skilled in managing supply chains, improving operational processes, policy analysis, and leading teams. Currently excelling as an Operations Manager at BigBasket, with expertise in strategic planning, program implementation, and cross-functional coordination.
Overview
9
9
years of professional experience
Work History
Operations Manager
BigBasket
Patna (North) Bihar
08.2023 - Current
- Company Overview: An online grocery and food delivery platform in India.
- Manage day-to-day operations, ensuring efficient workflow and timely delivery in Patna.
- Supervise team members, and oversee logistics, inventory management, and operational improvements.
- Tata Group.
Team Lead
Asian Development Research Institute
Patna, Bihar
08.2022 - 07.2023
- Company Overview: A think tank and policy advisor for the Bihar Government.
- Managed 17 district coordinators, overseeing field activities, and capacity building.
- Served as the primary liaison between state and district surveillance units, providing technical support and strategic planning for the IDSP program.
- Ensured accurate data reporting and progress tracking for health programs.
State Project Coordinator
Asian Development Research Institute
Patna, Bihar
06.2021 - 07.2022
- Coordinated state-level public health programs, providing technical and operational support.
- Conducted research and qualitative analysis for evidence-based decision-making.
Personal Banking
HDFC Bank
New Delhi
02.2018 - 01.2019
- Company Overview: India's largest private-sector bank by assets and financial services company.
- Managed retail banking operations, ensuring smooth customer transactions, and improving operational efficiency.
- Retail Banking Operations.
Warehouse Executive
Grofers
West Delhi
08.2015 - 01.2018
- Company Overview: A quick commerce company for grocery deliveries.
- Oversaw supply chain operations, inventory management, and ensured timely deliveries.
- Now rebranded to Blinkit under the parent company Zomato
Education
Master of Public Health (MPH) - Health Policy, Economics, and Finance
Tata Institute of Social Sciences (TISS)
Mumbai06-2021
Bachelor of Technology (B.Tech) - Production Engineering
National Institute of Technology (NIT)
Agartala06-2015
Skills
- Interpersonal Skills
- Communication
- Teamwork
- Task Coordination
- Time Management
- Microsoft Office Suite
Extracurricular Activities
- College Placement Committee Member: Coordinated placement activities and liaised with recruiters.
- Class Representative (4 years): Acted as a liaison between faculty and students.
- Editor: Led content creation for the college's annual Hindi magazine Sanskriti.
- Certifications: Completed online courses from World Bank, Harvard University and UNICEF.
Hobbies and Interests
- Stamp collection (Philately)
- Reading news articles
- Traveling
Languages
- Hindi, Fluent
- English, Fluent
- Urdu, Fluent
- Persian, Basic proficiency
Personal Information
Date of Birth: 02/22/92
Timeline
Operations Manager
BigBasket
08.2023 - Current
Team Lead
Asian Development Research Institute
08.2022 - 07.2023
State Project Coordinator
Asian Development Research Institute
06.2021 - 07.2022
Personal Banking
HDFC Bank
02.2018 - 01.2019
Warehouse Executive
Grofers
08.2015 - 01.2018
Master of Public Health (MPH) - Health Policy, Economics, and Finance
Tata Institute of Social Sciences (TISS)
Bachelor of Technology (B.Tech) - Production Engineering
National Institute of Technology (NIT)
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