Summary
Overview
Work History
Education
Skills
Languages
Participations
Extracurricular Activities
Timeline
ALAMAN J

ALAMAN J

Chennai

Summary

A seasoned Supervisor Housekeeper with more than 05 years of experience in housekeeping operation. Hardworking, energetic and multitasking with outstanding technical knowledge in all aspects of housekeeping operation. Passionate, dynamic and guest focused Housekeeping professional who pride in the self-ability to deliver the level of customer service and provide creative solutions and memorable experiences to the guests. Summary of Skills and Knowledge, Effective Decision Making Skills.

Overview

5
5
years of professional experience

Work History

Housekeeping supervisors

TAJ GROUP OF TCS GINGER HOTELS (IHCL)
12.2022 - Current

Supervise employees in the daily process of cleaning vacant and stayover guest rooms.


Ensure all common areas are dean and represent the standards of the hotel.


Train new employees on the duties and responsibilities of the department.


Evaluate team member performance and adjust training based on the needs of the hotel.


Quickly resolve guest complaints and concerns, ensuring their stay is enjoyable and they are


our priority securing return stays when guests are in the area.


Inspect all vacant ready and cleaned rooms daily to ensure corporate standards are met or exceeded at all times, offering the best possible presentation to our guests.


Work closely with the front desk, department executives, maintenance, and general manager to address issues and concerns.

Senior Housekeeping Floor associate

Novotel @ Spectalent Accor
02.2020 - 09.2023

Swept and mopped floors vacuumed and shampooed carpets.

Emptied receptacle cans and recyclable bins into disposal areas.

Cleaned walls and woodwork, doors, wall hangings, and baseboards.

Dusted and sanitized all surfaces as needed.

Reported any unusual occurrences, malfunctions or damages

Cleaned residents rooms, offices, dinning rooms, and bathrooms when needed.

Mostly washed, dryed, hanged, and passed out residents clothing and dean linen.

Education

Diploma in hotel management C&HA -

Bell institute of hotel management and catering technology
Grade: A1

Higher secondary school -

Nehru matriculation higher secondary school
Grade: B

Skills

  • Leadership training
  • File management
  • Safety, Health and Security Procedures
  • Housekeeping Protocols
  • Staff Supervision
  • Scheduling
  • Dispute Resolution
  • Eye for Detail
  • Hospitality
  • Event planning
  • Inventory management
  • Budgeting
  • Customer service

Languages

English
Hindi
Tamil

Participations

Participated in first Aid Awareness, training organised by India Sodexo Company

Extracurricular Activities

Volunteered for awareness programme on World Health Day - Swami Vivekananda Volunteered for awareness programme on Environment Day

Timeline

Housekeeping supervisors - TAJ GROUP OF TCS GINGER HOTELS (IHCL)
12.2022 - Current
Senior Housekeeping Floor associate - Novotel @ Spectalent Accor
02.2020 - 09.2023
Bell institute of hotel management and catering technology - Diploma in hotel management C&HA,
Nehru matriculation higher secondary school - Higher secondary school,
ALAMAN J