A seasoned Supervisor Housekeeper with more than 05 years of experience in housekeeping operation. Hardworking, energetic and multitasking with outstanding technical knowledge in all aspects of housekeeping operation. Passionate, dynamic and guest focused Housekeeping professional who pride in the self-ability to deliver the level of customer service and provide creative solutions and memorable experiences to the guests. Summary of Skills and Knowledge, Effective Decision Making Skills.
Supervise employees in the daily process of cleaning vacant and stayover guest rooms.
Ensure all common areas are dean and represent the standards of the hotel.
Train new employees on the duties and responsibilities of the department.
Evaluate team member performance and adjust training based on the needs of the hotel.
Quickly resolve guest complaints and concerns, ensuring their stay is enjoyable and they are
our priority securing return stays when guests are in the area.
Inspect all vacant ready and cleaned rooms daily to ensure corporate standards are met or exceeded at all times, offering the best possible presentation to our guests.
Work closely with the front desk, department executives, maintenance, and general manager to address issues and concerns.
Swept and mopped floors vacuumed and shampooed carpets.
Emptied receptacle cans and recyclable bins into disposal areas.
Cleaned walls and woodwork, doors, wall hangings, and baseboards.
Dusted and sanitized all surfaces as needed.
Reported any unusual occurrences, malfunctions or damages
Cleaned residents rooms, offices, dinning rooms, and bathrooms when needed.
Mostly washed, dryed, hanged, and passed out residents clothing and dean linen.