MS Office
AL AMEEN NAVAS SUNITHATH
PROJECT COORDINATOR
Trivandrum
Summary
Detail-oriented Project Coordinator with expertise in streamlining operations, enhancing customer response, and ensuring quality assurance. Proven ability to manage project schedules and facilitate communication across teams.
Overview
4
4
Languages
5
5
Certifications
8
8
years of professional experience
Work History
Project Coordinator
Al Ameq Tech. Cont.
01.2022 - 10.2024
- Coordinated project activities to ensure timely completion and adherence to client specifications.
- Managed project schedules, facilitating communication among cross-functional teams.
- Assisted in budget tracking and resource allocation for multiple concurrent projects.
- Developed project documentation, including status reports and meeting minutes, enhancing stakeholder engagement.
- Monitored project milestones, ensuring alignment with strategic objectives and deadlines.
- delivering customers with accurate project status updates, completion schedules through phone and meetings
- Resolved complex customer inquiries, enhancing satisfaction through efficient problem-solving.
- Implemented process improvements that streamlined operations, reducing response times significantly.
- Monitored performance metrics, providing status to customers for continuous improvement.
- Coordinated resolution of customer issues, collaborating with cross-functional teams for effective solutions.
Office Administrator
Bin Mugharam Al Tijary
05.2016 - 12.2019
- Managed office supplies inventory and procurement processes to ensure efficient operations.
- Streamlined scheduling and coordination of meetings, enhancing team communication and productivity.
- Maintained accurate records of expenses and financial transactions for budget tracking.
- Developed and implemented filing systems, improving document retrieval efficiency by 30%.
- Leveraged knowledge of company products and services to upsell or recommend additional offerings based on client needs.
- Streamlined communication processes for improved efficiency in customer interactions.
- Resolved customer issues and escalations with efficiency and diplomacy.
Education
Computer Hardware And Network Engineering - Information Technology
IIE Delhi
Delhi, India 04.2001 -
Skills
Problem-solving
Project coordination
Time management
Detail-oriented
Complaint handling
Product knowledge
Quality assurance
Customer response
Software
Adobe Photoshop
Adobe Lightroom
Certification
Network Addressing and Basic Troubleshooting, Cisco
Interests
Computer Programmes
Gaming
Driving
Audio Systems & Music
Working on Electronics
Travelling
Timeline
Project Coordinator
Al Ameq Tech. Cont.
01.2022 - 10.2024
Office Administrator
Bin Mugharam Al Tijary
05.2016 - 12.2019
Computer Hardware And Network Engineering - Information Technology
IIE Delhi
04.2001 -
Hobbies
I have a deep passion for exploring how things work, both in the digital world and the physical environment. A large part of my free time is dedicated to hands-on tech experimentation, which includes working on intricate electronics projects and assembling or optimizing computer equipment. As an avid audiophile, I combine this technical curiosity with my love for music by building, tweaking, and customizing high-performance audio systems.
When I need to step away from the workbench, I look for freedom on the open road. Driving and traveling are essential to my lifestyle, allowing me to discover new landscapes and cultures. For me, the perfect journey involves the ultimate combination of my favorite hobbies: a long, scenic drive, an excellent music playlist, and a perfectly tuned sound system.