Summary
Overview
Work History
Education
Skills
Accomplishments
Extracurricular Achievement
Timeline
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Alamelumangai A

Alamelumangai A

Associate
Chennai

Summary

Passionate about optimizing processes and committed to delivering exceptional results, I have an unyielding drive to enhance efficiency and elevate customer satisfaction. I bring a unique blend of meticulousness and analytical prowess, along with a strong commitment to driving growth and excellence

Overview

7
7
years of professional experience
2
2
Languages

Work History

Associate

DHL GSC
02.2021 - Current
  • Efficiently handled.

Dubai Customs import operations ensure precise and punctual submission of invoices and documentation through the Dubai Trade platform.

  • Demonstrated a profound understanding of.

Dubai's customs regulations result in a streamlined clearance process for goods, mitigating potential delays, and ensuring full adherence to all necessary mandates.

  • Currently, I manage various backend processes, including:

MOFA portal.

Cites the process for import and export.

Exit the claims process.

CPIP - Creating permit documents for DM Health & Safety.

NMC: Creating permit documents for the UAE Media Council.

MOFA Shipment Approval: Creating Permits.

  • Proficiently handled.

UK customs import and export processes, ensuring accurate and timely submission of invoices and documentation through the CargoWise1 application.

  • Demonstrated expertise in navigating.

UK customs regulations result in the smooth and efficient clearance of goods, reducing potential delays, and ensuring compliance.

  • Proficiently utilized.

Data Freight has demonstrated exceptional competence in resolving business partner queries promptly and efficiently.


Customer Relationship Officer

Impulse (The Innovator's Group)
07.2018 - 03.2020

Acted as a highly effective

Trainer, delivering comprehensive training to subordinates, leading to significant improvements in their skills and professional development.

  • Successfully contributed to a remarkable.

A 20% increase in revenue through the implementation of targeted training initiatives positively impacted team performance and productivity.

  • Maintained accurate records of customer interactions, enabling better understanding of client issues and facilitating follow-ups when needed.

Education

Master of Business Administration -

Sri Krishna College of Technology
04.2018

Bachelor of Commerce - undefined

Sri Sarada College for Women
04.2016

Skills

Project Management

Accomplishments

  • Star of month Award in DHL
  • Best Trainer Award: Recognized with the Best Trainer Award for outstanding contributions at IMPULSE (The Innovator's Group) in 2018 and 2019.
  • Acknowledged as the Best Intern at ASK LEARN for exceptional performance in May 2017.

Extracurricular Achievement

NCC (National Cadet Corps):

  • Awarded the NCC

B-certificate exam 'B' holder and C certificate exam 'A' holder for exceptional performance and dedication.

  • Successfully completed various training programs, including CATC, NIC, Trekking camp,and BLC.

Sports:

  • Secured second place in the SGFI (School Games Federation of India) national level CARROM tournament in 2011-2012.
  • Attained third position in the Intercollegiate 'TABLE TENNIS' tournament in 2014-2015 and 2015-2016.

Timeline

Associate

DHL GSC
02.2021 - Current

Customer Relationship Officer

Impulse (The Innovator's Group)
07.2018 - 03.2020

Bachelor of Commerce - undefined

Sri Sarada College for Women

Master of Business Administration -

Sri Krishna College of Technology
Alamelumangai AAssociate