Detailed oriented professional with 5+ years of experience in Sales & Operations ensuring that projects are completed on time, within budget, and to the highest quality standards. Accountable for handling contracts, overseeing P&L and EBITDA, ensuring the overall growth and success of projects including invoices, purchase orders, and inventory reports. Also monitoring the project progress, providing updates to stakeholders, scheduled and documented meetings, and fostered cross-team collaboration to ensure timely completion of project tasks and deliverables.
• Making Quotation and estimation for tendering at offer stage for Industrial Equipment and LV products.
• Processing of Sales Order and Purchase Orders in SAP to place into factory
• Configuring all kinds of motors specifications based on customer's demand in order to place it to factory
• Handling Siemens Product Master Data and digital inventory of all items assigned under Digital Industries
• Maintaining record of materials at Product Master Interface SAP
• Handling Customer Master Data to update customer's profile for seamless transactions
• Handling customer service such as warranty related queries, spare parts and system upgrade of existing projects
• Update delivery status to customer and expedite with factory in terms of delivery delays
• Supporting and Implementing Automation Project such as auto-invoicing, SAP automation of SO/PO
• CRM data base support - Seamless transfer from Oracle to Salesforce
• Validated all new orders, verifying all standards and requirements have been met.
• Acted as first point of contact for new customers and delivered smooth onboarding process.
• Uploaded and updated document records to maintain accurate audit trail.
• Processed orders followed by invoicing around AED 7.2M with 2% NCC cost.
• Collaborated with senior engineers in drafting project documentation and reports.
• Engaged in continuous learning through exposure to various engineering disciplines.
• Worked with cross-functional teams to address project challenges.
• Provided new and updated process flows for key engineering documents.
• Audited documents for compliance and relevance to latest cascaded documentation.
• Utilized CAD software, refined technical drawings and designs.
SOFT SKILLS:
Logistical planning
Effective Communication
Professional Presence
Focused in identifying problems
Customer satisfaction
Ability to travel when needed