ALAN KURUVILLA JOY

Bengaluru,KA

Summary

Driven professional with a background in pet care at Taliz Company and retail sales at Tanishq Jewellery. Excelled in customer needs assessment and sales expertise, enhancing client satisfaction and achieving company goals. Demonstrated complex problem-solving and multitasking abilities, ensuring high-quality service in fast-paced environments. Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic.

Overview

years of professional experience

Certification

Work History

Pet Sitter

Taliz Company

01.2024 - Current

Gave animals proper attention to promote secure environment in the owner's absence.
Communicated professionally with pet owners via phone, email, and text.

Sales Assistant

Tanishq Jewellery

11.2022 - 11.2022

Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
I remained calm and poised in a high-stress, dynamic environment to promote service to customers and staff.
Helped customers locate products and checked the store system for merchandise at other sites.

Education

Aviation Management

INTERNATIONAL SCHOOL OF BUSSINESS AND RESEARCH

Bengaluru, India

08.2025

Skills

Sales expertise
Complex Problem-Solving
Stock management
Cold-calling

Goal-Oriented
Customer Needs Assessment
Multitasking
Staff Support

Certification

Combatting human trafficking Training - 17/05/2023
Responsible Retailing of Alcohol Training - 22/05/2023
Responsible Retailing of Confectionery, chocolate and biscuits Training - 23/05/2023

Languages

English

Upper intermediate (B2)

Malayalam