Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ALAN SAJU

KERALA

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

2
2
years of professional experience

Work History

Customer Service Associate

Federal Bank
Kerala
06.2023 - 04.2025
  • Assisted customers with returns, exchanges, refunds, and other transactions as needed.
  • Resolved customer inquiries in a timely manner.
  • Developed relationships with key clients through regular contact and follow-up communication.
  • Provided information about products and services available to customers.
  • Managed multiple tasks simultaneously while maintaining accuracy and attention to detail.
  • Maintained knowledge of current sales promotions and new product releases.

Education

Bachelor of Science - Mathematics

ST. THOMAS COLLEGE , PALAI
KERALA, INDIA
03-2023

GED -

ST. GEORGE HIGHER SECONDARY SCHOOL, PARATHODE.
KERALA , INDIA
07-2020

High School Diploma -

HOLY FAMILY PUBLIC SCHOOL , KUNCHITHANNY
KERALA, INDIA
05-2018

MBA -

MAHATMA GANDHI UNIVERSITY, KOTTAYAM
KERALA , INDIA

Skills

  • Customer service
  • Product knowledge
  • Customer relationship management
  • Time management
  • Effective communication
  • Data analysis
  • Team collaboration

Languages

Malayalam
First Language
English
Proficient (C2)
C2
Tamil
Elementary (A2)
A2
Hindi
Elementary (A2)
A2

Timeline

Customer Service Associate

Federal Bank
06.2023 - 04.2025

Bachelor of Science - Mathematics

ST. THOMAS COLLEGE , PALAI

GED -

ST. GEORGE HIGHER SECONDARY SCHOOL, PARATHODE.

High School Diploma -

HOLY FAMILY PUBLIC SCHOOL , KUNCHITHANNY

MBA -

MAHATMA GANDHI UNIVERSITY, KOTTAYAM

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ALAN SAJU