ALAN SEBASTIAN PHILIP
Summary
To grow professionally and gain experience in the field of finance and commerce. To utilize my skills and knowledge in the industry to contribute towards the productivity of the organization and to achieve my career goals.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
The South Indian Bank Ltd
10.2022 - Current
- Handling branch operations.
- Data Analysis.
- Maintaining corporate and retail portfolio along with cross selling of bancassurance products.
- Exercising due diligence in maintaining AML and KYC compliance of clients’ products.
- Analysing and supporting the needs of different range of customers.
- Interacted with customers by phone, email, or in-person to provide information.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Meeting digital banking requirements of clients by recognizing their needs in the respective domain of operations.
- Processing payments, cash, clearing instruments and crediting client accounts after realization
- Preparation and timely submission of MIS reports to higher authorities.
Education
Bachelor of Commerce - Computer Application
St Berchmans College (Autonomous)
Changanacherry05.2022
Skills
- Communication Multitasking Leadership Analytical
- Microsoft Excel Power Point Pivot Table Power BISQL
Languages
English
Advanced (C1)
Malayalam
Bilingual or Proficient (C2)
Timeline
Customer Service Associate
The South Indian Bank Ltd
10.2022 - Current
Bachelor of Commerce - Computer Application
St Berchmans College (Autonomous)
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