Alan Tatenbach
Bloomington
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive relations and contribute loyalty. Always willing to grow and learn.
Overview
2
2
years of professional experience
Work History
Fast Food Worker
Arby's Restaurant
11.2024 - Current
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Gas Station Clerk
Martin & Bayley
08.2023 - 02.2024
- Maintained clean and orderly work station.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
- Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
- Maintained a clean and organized store environment for improved customer experience.
Fast Food Team Member
C&M Smith
12.2022 - 08.2023
- Performed shift change tasks each day to keep store neat and running smoothly.
- Contributed to increased sales by upselling menu items and promoting limited-time offers.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Ensured seamless operations during peak hours by effectively multitasking across various roles such as cashier, food assembler, or grill operator when needed.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
High School Diploma -
Bloomington South
Bloomington05-2021
Skills
- Team collaboration
- Time management
- Problem solving
- Stress management
- Active listening
- Client relations
- Multitasking
- Positive attitude and enthusiasm
- Patience and empathy
- Engaging personality
- Listening and comprehension
Timeline
Fast Food Worker
Arby's Restaurant
11.2024 - Current
Gas Station Clerk
Martin & Bayley
08.2023 - 02.2024
Fast Food Team Member
C&M Smith
12.2022 - 08.2023
High School Diploma -
Bloomington South
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